Repairs london I have a stokke Crusi that I have just purchased secondhand, supposed to be only 3 months old, but seller has not given me the purchase receipt or warranty, so doubt I will get it and I have 2 problems with the pushchair. 1. The button in the centre of the handlebar to enable the seat to raise up and down does not work, it is stuck in, I can bash it to make it pop out but that is ideal. Also 2. The frame is squeaking, HELP please

SOURCE: tandem pushchair spare parts

HI there. Try contacting Kidz Kargo customer support by email at [email protected] They will deifnately be able to tell you whether or not a replacement part is available for this item! I hope this is helpful! If so, please leave me a great rating! Good luck!
:)

SOURCE: Unfolding the Chassis - Handlebar Loose

I had the same problem... the handlebar would 'un-pop' and shake around a lot making the whole stroller unsteady. I started to get all upset and worried about sending it back but i decided to clean it first. After using the silicon spray from the maintenance kit on the joints of the stroller IT WORKS LIKE NEW! yay! Try this before assuming its broken :)

SOURCE: Seat Unit Dropping Down the Chassis

Stokke has been contacted about this problem a few times and they offer a replacement piece that you insert yourself so that the system does not descend and it will be secured tighter. Just call them or email them...they are very good about helping you out with these problems even if your stroller is second-hand or no longer under warranty. Their Customer Service is amazing!

I own a Stokke Xplory Stroller too...and although I have not had this problem...I know about it.

From Fellow Mom.

SOURCE: Stokke Xplory replacement parts

Hi,

If you contact http://www.stokke.com/en-gb/contact-us.aspx you should be able to purchase this part. This is called the bumper bar and attaches in front of the seat unit.
ALternatively, any retailer that stocks Stokke products should be able to order this for you.

I hope this helps.

SOURCE: New 2010 stokke xplory.....need help on removing hood

I had the same problems and then I found this video. It was a snap after that!">