Question about SanDisk Sansa e250 MP3 Player

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Problem with my sansa

My firt sansa keeped on freezing up so i retearned it they gave me a new
one so what shoud i do to not let that happen again?

please help me i dont want to get a nother one!

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 26, 2008


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Posted on Jan 02, 2017


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It still freezes.

I have sansa clip of sansa and I'm enjoying it very much .
check the files that you have on it looks like one of them is in unsupported format.
hope it helps .

Good Luck

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Break down

Reset the player, then run the Sansa Recovery Tool on the Sansa website. I had a Sansa Clip that was giving me all kinds of hell. It even gave me the MTP device pop-up indefinitely. I simply restarted my computer after restarting the player, and then recovering the player, and the player works fine again.

-Tha Mp3 Doctor

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Try reseting it when this happens. Just hold the Power ON/OFF button for 15 sec or so. If you have already done this, and it did not work, then may the force be with you and good luck.

Feb 07, 2008 | SanDisk Sansa e250 MP3 Player

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is my sansa broke or wat. when i plug the usb cord in the sansa comes on and wen i take it out it goes off , but the screen don't come on......i suffered the problem of wen the screen do come on it stops at the sansa rhapsody part then start over back to the big sansa screen then sansa rhapsody..........someone please help!!!!!!!!!!!!!!!!!!!!!!!

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