Question about Garmin Nuvi 660 GPS Receiver

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Bluetooth enable When I try to enable bluetooth the 660 just hangs. I have tried the other suggested solutions but have trouble with the italian site. Does anyone have a solve in english? Apart from this, the unit is great. Cheers

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  • Carrie722 Nov 04, 2007

    Garmin nuvi 660 won't enable Bluetooth. It just hangs there. On the Bluetooth page of the nuvi, on the Disabled button works, but it won't enable. The other 3 buttons are greyed out on that page and don't work. This function was working perfectly until 2 days ago when it just stopped responding.

  • sabuist Nov 04, 2007

    Same problem. Freezes when I try to enable bluetooth. Ok to disable.

  • lisnal Nov 28, 2007

    i did have, and just posted my attempts to fix, unsuccessfully. followed ozzy glenn's fix and working perfectly. thanks!

  • benny1127 Dec 20, 2007

    Bluetooth won't enable
    I've had the Garmin nüvi 660 for two days working fine, then I turned it on and bluetooth did'nt start ? If I try to enable bluetooth I get the "blip" and then it just hangs in the " Enabling Bluetooth " the touch still "blips " when touched but otherwise it just hangs ? Only way to get out of that is turning the 660 off on the button. I tried to Restore locally in Bluetooth, in system, and resetting the device with no luck ?
    SW v. 4,20 Blurtooth SW v. 2,86
    Any ideas ?

    Benny

  • benny1127 Jan 06, 2008

    Hi again



    I tried Ozzy's fix but it didn't work on my nuvi, probably because it already had the newest SW installed. And I didn't get it to accept that there was a bluetooth update. I had to manually rename/remove the file "006B055301.GCD" before it would tell me there was a bluetooth update. My nuvi was two days out of the shop so I went back and claimed a DOA ! They said it did happen on some units and simply gave me a new one - no problem and working ever since. :-)

    I think the problem occurred because I messed with the "built-in disc" I had placed some POI's there ( no SDcard yet ) Is there a safe way to totally erase the system and restore it afterwards ? that will probably fix the problem, and others that might surface - that would essentially be Ozzy's fix only a bit more thorough, and of course it will not be necessary to erase user settings, and I think it will work the latest SW as well.



    Oh, and my advice : Don't mess with the built-in disc.



    Benny

  • timhoke Jan 08, 2008

    I encountered this same "enabling bluetooth" hang this morning and found this thread.

    Here's what I'd recommend as the steps to correct the issue.
    1. Download/Install WebUpdater.
    2. Connect Nuvi to computer via USB
    3. Launch WebUpdater
    4. Run through wizard to check for software update.
    5a. Update if it tells you it needs to.
    5b. If it tells you "Your Garmin device already has the latest software version.", then choose "Proceed to check for additional updates such as voice updates." and then click 'Next'
    6. Find the Bluetooth update in the list and place a check in the box.
    7. Click next and follow on-screen instructions.
    8. Disconnect Garmin
    9. Boot and let the firmware update install.

    Viola! Bluetooth is enabled again.

    I initially was going to follow Ozzy's instructions, but didn't want to "clear and reset everything", so examined the bluetooth stuff in the "engineering area". I did perform a "clear" in the Bluetooth Status screen before I did the above steps, so if those alone don't resolve it, then try the clear... To do that, choose map view, then press "Speed" in the lower left, press and hold on the speedometer (about 5 seconds) and you'll be in the "engineering area", press next until you come to Bluetooth status and finally, press clear. Then, run through the steps above.

    HTH
    -Tim

  • jarra Jan 08, 2008

    I had same problem and followed tim hokes suggestion and it worked . Just thought I would let people know to try this method



    1. Download/Install WebUpdater.
    2. Connect Nuvi to computer via USB
    3. Launch WebUpdater
    4. Run through wizard to check for software update.
    5a. Update if it tells you it needs to.
    5b. If it tells you "Your Garmin device already has the latest software version.", then choose "Proceed to check for additional updates such as voice updates." and then click 'Next'
    6. Find the Bluetooth update in the list and place a check in the box.
    7. Click next and follow on-screen instructions.
    8. Disconnect Garmin
    9. Boot and let the firmware update install.

  • phi11yphan Feb 22, 2008

    I had the same exact problem: bluetooth hanging on garmin nuvi 660. Bought unit 4 months ago. Downloaded latest software, tried hard reset.



    None of these worked.



    However, what DID work was proposed above: to navigate to View Map, press Speed in lower-left, press and hold speedometer (to enter engineering), then PR reset. This fixed the problem for me. Thanks!

  • Anonymous Apr 03, 2008

    i do i enable bluetooth on my computer

  • Anonymous Apr 03, 2008

    how can i enable ma bluetooth again ?

  • Anonymous May 15, 2008

    Same problem with streetpilot 2820.

    No solution yet


  • kwaynerob Aug 16, 2008

    Nuvi pairs with phone and shows is connected to phone. However, will not perform any functions. Dials but makes no call. Says features such as phonebook are not supported (and they have previously worked). Attempts to use phone via Nuvi result in muting satnav directions. Can only be re-set by switching off then on. Updating blue-tooth no help.

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The other solutions almost worked, but my unit would not update the firmware. However I tried this and for me it worked:
1. Turn off your nuvi.
2. Turn on Nuvi while holding down upper left corner
3. At the "Do you really want to start in Maintenance mode?`prompt select Yes.
4. Select View Diagnostics
5. Hit next till you get to the bluetooth status page
6. Select Updt PR
7. You`ll get the BT Firmware Updating screen
8. Restart nuvi. BT works!

Posted on Jan 16, 2010

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The complete solution - user reset is NOT necessary:

Whenever I purchase a new electronic device, the first thing I do is update the firmware. This has me in a bind in this case.

I updated my Nuvi firmware, then my BT firmware.

A few days later, I got the "Enabling Bluetooth" hang. I followed the advice on this page, but "Bluetooth Firmware Update" would not appear in the webupdate list.

1. Browse here and install the latest version of WebUpdater:
http://www8.garmin.com/support/collection.jsp?product=999-99999-27

2. Turn on your Nuvi, press view map, press speed, press and hold the middle of the speedometer (the circle that says 0.0mph in it). After five seconds (maybe a bit longer), the engineering menu will appear.

3. Press "Next" five times (once for each page). You will arrive at the "Bluetooth Status" page.

4. Press "Clear". Confirm by pressing "yes".

5. Press "Updt PR". Confirm by pressing "yes".

6. This probably did _nothing_ for you, but to be thorough, I've included the steps.

7. Connect the Nuvi to your computer. Run the webupdater and if the latest version is already detected on your Nuvi, simply proceed and browse the list of further updates.

8. If "Bluetooth Firmware Update..." (or similar text) DOES NOT APPEAR skip to step 10 below, otherwise complete your fix with the next step, step 9.

9. If the "Bluetooth Firmware Update..." (or similar text) appears in your list, select this update and agree to term of service, and have the updater load the firmware onto your device. Unplug your device. It should powerup automatically. Power off. Power back on. Your BT should be back in business. Do NOT continue with the next steps. You are done.

10. If "Bluetooth Firmware Update..." (or similar text) DOES NOT APPEAR in the list, then you need to remove the offending update that is making WebUpdater believe that your Nuvi is up-to-date.

11. You can access the Nuvi by clicking on "My Computer" and double clicking the Nuvi link.

12. Click the "Garmin" folder.

13. Click the "RemoteSW" folder.

14. DELETE "006B055301.GCD". This file will be one of two GCD files in the directory: <DRIVE>:\Garmin\RemoteSW. The file without the "Date Modified" is the original firmware. The other file is the new firmware that the Nuvi believes is installed. By deleting the newer of the two files, WebUpdater will see that your Nuvi is out-of-date. Return to step 8 to continue your fix.

This should resolve all permutations of this nasty bug.

Posted on Jan 09, 2008

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Thanks glenn...you are awesome. I got mine working too :) you are the greatest :)

Posted on Dec 10, 2007

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  • 4 Answers

Thank you Jarra!!! Indeed, my Nuvi 670 had the same 'Bluetooth enabling" hanging. After following your 1-9 steps, basically updating again the Bluetooth firmware, my Razor V3 is working again with the Nuvi 670 Bluetooth. What a great devise! I love my Nuvi 670!!!

P.S. -- if you get it on Amazon, you get the new 2009 US maps (or the EU maps, whichever you choose) for free!

Dr. Levy

Posted on Jul 06, 2008

Just updating my nuvi fixed it.

Posted on Jan 06, 2008

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Thanks Glenn, you're the best. Got mine working.

Posted on Dec 27, 2007

Everyone thanks for the helpful dialog on fixing the bluetooth problem. For me, I simply downloaded updates (verison, followed by bluetooth) and that fixed it. I did not lose any of my settings or favorites.
Mike

Posted on Dec 22, 2007

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What other options can be opened up. Like the engineering pages. Can you access route data from previous trip that the unit has done? My old Street Pilot 3 used to leave a dotted line to tell me where I've been. Does the 660 have this option anywhere?

Posted on Nov 20, 2007

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Mine did the same. Try downloading WebUpdater to your PC from the Garmin site. Once this is installed link your Garmin via the USB cable that is supplied with the unit. Follow the screen prompts and check for the latest software version for your unit. Once this is installed or confirmed as the latest version WebUpdater prompts you about specific files. One of these is bluetooth which may show it is the latest version.. Ignore this and download bluetooth to your unit. This fixed my problem straight away.

Posted on Nov 15, 2007

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Just ran the WebUpdater and there is a new version of the Bluetooth firmware (Version 3.10) that claims to fix the disconnect problem.

Posted on Sep 11, 2008

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Try resetting the unit by lightly pressing bottom left whilst stitching on. Follow prompts to erase everything. (this gets rid of all your user settings but it is worth the effort).
Then.....
Boot up unit. Go into VIEW MAP. Press bottom right (Arrival time). Press & hold speedo.....this will let yu access the engineers area. Keep pressing NEXT until you reach the bluetooth page. Reset the bluetooth.
Now download from Garmin "webupdater" and run the zip.
Connect the unit via USB. Run WEBUPDATER. Follow the prompts and you will load the very latest software to your unit.
Then....IMPORTANT. Disconnect from the PC and switch on. Let the unit self import the latest software.
Then...switch off the unit. Finally, reconnect to your PC, run Webupdater.....when you get to the page that tells you you have the latest software....let Webupdater go look for updates......
Lo and behold there is a bluetooth patch. Place a tick in the box and pess next to re-install this firmware. Once finished, disconnect again. Switch on the unit, let it update the bluetooth firmware (blue bar appears to show progress). Once complete, you have a unit with latest software and an operating bluetooth.

I tried every which way and got nowhere. Follow this exact and it will fix the problem. To avoid re-occrence, it is best not to delete other bluetooth devices. I think this is what screwed my unit.

Posted on Nov 19, 2007

  • Ozzy Glenn Nov 20, 2007

    Seems the Castlemaine 4X got my left and right mixed up.

    Here it is again corrected!

    Try resetting the unit by lightly pressing bottom right whilst stitching on. Follow prompts to erase everything. (this gets rid of all your user settings but it is worth the effort).
    Then.....
    Boot up unit. Go into VIEW MAP. Press bottom left (Arrival time). Press & hold speedo.....this will let you access the engineers area. Keep pressing NEXT until you reach the bluetooth page. Reset the bluetooth.
    Now download from Garmin "webupdater" and run the zip.
    Connect the unit via USB. Run WEBUPDATER. Follow the prompts and you will load the very latest software to your unit.
    Then....IMPORTANT. Disconnect from the PC and switch on. Let the unit load the latest software.
    Then...switch off the unit. Finally, reconnect to your PC, run Webupdater.....as you get to the page that tells you you have the latest software....DONT INSTALL AGAIN - let Webupdater go look for updates......
    Lo and behold there is a bluetooth patch. Place a tick in the box and pess next to re-install this firmware. Once finished, disconnect again. Switch on the unit, let it update the bluetooth firmware .Once complete, you have a unit with latest software and an operating bluetooth.

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