Question about 2wire 2700HG-B Router (2700HGB)

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2wire 27001HG-B I cant get the dsl and internet light to turn green.

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Re: 2wire 27001HG-B

Do you have  a connection without the router?
If so, reset the router to defaults and start over, reading the directions very carefully.
If not, call your ISP.

Posted on Oct 29, 2007

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Re: 2wire 27001HG-B

Sorry i never replied to this, I changed my router and all is well

Posted on Mar 22, 2009

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My dsl light is flashing and the 2wire router just clicks over and over again. All other lights are on and green except for the Internet light (because dsl is flashing). Router has been working perfectly...

or LED LIGHTS interpretation: refer to this link:
NOTE: everything that says contact SASKTEL TECH SUPPORT refers to your Internet Service Provider
Qwest Technical Support at 1-800-247-7285
SASKTEL TECH SUPPORT Anywhere in Saskatchewan :1-800-773-2121
Outside Saskatchewan (anywhere in Canada and USA):1-888-773-2122
Anywhere else in the world:1-306-522-1820
AT&T ' Yahoo! High speed Internet
Call +1 877 722 3755 (877-SBC-DSL5)

Hope This helps

Jun 25, 2011 | 2wire (2701HG-B) Wireless Router

1 Answer

Cannot connect to web.

Follow this steps
1. Connect the provided power adapter from the gateway's POWER port to an electrical outlet. The POWER light on the front of the gateway should be green. 2. Connect the provided gray phone cable from the gateway's PHONE LINE port to the DSL filter jack labeled DSL/HPNA. 3. Connect the yellow Ethernet cable provided with the gateway from the LOCAL ETHERNET port on the gateway to your computer's Ethernet port
With your computer completely started, verify the POWER and ETHERNET indicator lights on the front of the 2Wire gateway are green. If they are not, see "Understanding the Indicator Lights" on page 15. The INTERNET indicator light will not turn green until the gateway software has been installed and an Internet connection has been established.

Mar 22, 2011 | 2wire Routers

1 Answer

When connecting 2wire wireless dsl light and internet light both stay red, unless i remove the dsl line from the dual filter then light turns green, but either way my Lap top does not respond and says no...

It's possible that the filter could be defective, and it's possible that the telephone line could be interfering with the dsl or signal. Once you have established a good connection, and you now have a green dsl light, you can update the username and password by launching into your modem with the following ip address: Type this on the address bar of your internet explorer. Once you're inside the modem, click on Broadband Link and click Advanced Settings. Update the username and password that which could be you're email address with AT&T and Network password which is provided by your ISP as well. That should get you connected .

Feb 02, 2011 | 2wire 2700HG-B Router (2700HGB)

1 Answer

My dsl light is on green but my power light is on red. After a while no lights are on. My router is a 2wire that's about a year old

These 2Wire devices are known to have their wall-wart weaken over time. Although you can measure the proper voltage coming from the wall-wart, when you load it with the DSL modem, the actual voltage drops giving you the red power light. The green DSL light may or may not be accurate while the DSL modem is not getting the power it needs. Look online or go to a store like Radio Shack for a replacement wall wart.

Aug 26, 2009 | 2wire 1000hg DSL Modem & 802.11g Wireless...

1 Answer

I turned off the power to my 2wire box - now I can't get it to power up and have internet. What do I do??? More details: I had turned off the surge protector the 2wire box is connected to - when I turned...

Hi there!. unplug the power plug of your 2wire box from the surge protector for 1minute and after 1 min, plug in directly to the wall outlet, not to the surge protector. try to unplug and replug as well the connection on the back of your 2wirebox and check the cable connection from the isp cable to the modem,, the last option that your going to do is to reset the modem of your modem/router but make sure that you know the settings of your modem and wireless settings if u have.. or contact your isp provide for further details..there is a situation that there is a problem from your dsl company connection, most dsl use telephone lines..

Aug 14, 2009 | 2wire 1000hg DSL Modem & 802.11g Wireless...

1 Answer

My SBC 2Wire modem (yellow light) in the middle between the green lights goes on and off. Intermittent....

The middle light is the light for internet services. If it is flashing that means its looking for a dsl signal, if its solid orange that means it needs authentication information (IE: username/password entered into it) and if its solid red that means you have no signal at all. What I would recommend is first check all the phones/alarms/satelite dish systems in your house and make sure they all have dsl filters on them before plugging into the wall, since this will cause an intermittent dsl connection. If everything is fine then call your Internet Provider and have them do some line tests for you to see if the service is having problems.

Aug 15, 2008 | 2wire HomePortal 1000HW DSL Modem and...

1 Answer

2wire 2700 not connecting to internet

Make sure you have DSL filters installed contact me if you need any help

Jan 19, 2008 | 2wire (1000-400108-001) Router

3 Answers


Hi. I will not repeat the check the phone line and resetting comments as it's now redundant.

I always have a spare modem as a line tester.

I've seen several 2700HG-B 2wire modem/routers burn out and every single time it's the DSL signal or modem portion that is burnt out. Even if you have two or three phone line surge protectors these 2700s are prone to shorting out unless you have a direct signal splitter DSL setup.

Here are a few things you can try to confirm if the 2700 is no longer functional on the DSL signal light problem.

#1: Turn on (plug in) your 2700 without the phone line plugged in and wait. If the DSL starts flashing red then there is a hardware problem in the modem/router.

#2: Plug the phone line into the 2700 while the dsl light is flashing red. It might take about 3 seconds however it should start to flash green and let it flash for about (usually) three minutes. If it turns red then the 2700 is indeed damaged.

#3: If you can enter into your modem using the http://2wire... and check the connection status. The first two status lines should read attempting to connect and no connection.

Nov 01, 2007 | 2wire 2700HG-B Router (2700HGB)

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