Question about 2wire 2700HG-B Router (2700HGB)

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2wire 27001HG-B I cant get the dsl and internet light to turn green.

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  • greengrass1 Apr 16, 2008

    I have the same problem I go all the way through the setup in the router and at the end it says no DSL connection all I have is a red flashing light.

    I have tried with just the router connected and no phones at all and still nothing. I am with talk talk so it could be the ISP as my connection isn't the best in the world.

    I have just ordered a different router.

    Keith

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Do you have  a connection without the router?
If so, reset the router to defaults and start over, reading the directions very carefully.
If not, call your ISP.

Posted on Oct 29, 2007

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Sorry i never replied to this, I changed my router and all is well
Keith

Posted on Mar 22, 2009

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or LED LIGHTS interpretation: refer to this link:http://www.sasktel.com/search/controller//Internet/2Wire-Gateway-2700-2701-LED-Status-Lights-Guide/_/R-Support_13750/Record-Support
NOTE: everything that says contact SASKTEL TECH SUPPORT refers to your Internet Service Provider
Qwest Technical Support at 1-800-247-7285
SASKTEL TECH SUPPORT Anywhere in Saskatchewan :1-800-773-2121
Outside Saskatchewan (anywhere in Canada and USA):1-888-773-2122
Anywhere else in the world:1-306-522-1820
AT&T ' Yahoo! High speed Internet
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2701HG-B


Hi. I will not repeat the check the phone line and resetting comments as it's now redundant.

I always have a spare modem as a line tester.

I've seen several 2700HG-B 2wire modem/routers burn out and every single time it's the DSL signal or modem portion that is burnt out. Even if you have two or three phone line surge protectors these 2700s are prone to shorting out unless you have a direct signal splitter DSL setup.

Here are a few things you can try to confirm if the 2700 is no longer functional on the DSL signal light problem.

#1: Turn on (plug in) your 2700 without the phone line plugged in and wait. If the DSL starts flashing red then there is a hardware problem in the modem/router.

#2: Plug the phone line into the 2700 while the dsl light is flashing red. It might take about 3 seconds however it should start to flash green and let it flash for about (usually) three minutes. If it turns red then the 2700 is indeed damaged.

#3: If you can enter into your modem using the http://2wire... and check the connection status. The first two status lines should read attempting to connect and no connection.


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