Trying to reinstall printer and I keep getting an error message
Each time I try to reinstall the printer(1310 series all-in-one) I continue to get the error C:ProgramFilesHPDigitalImagingSkinshp1skin.xml and C:ProgramFilesHPDigitalImagingSkins. I've used the restore it procedure, but it didn't work and I don't know what to do to fix it. The printer is on, but the scanner is not and I can't open the hp director
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ok try disabling the printer the enable it. almost like rebooting the printers drivers... if that dont resolve the issue then try reinstalling the printer incase that some of its drivers has bcome corrupted or uninstalled.
Microsoft Operating System protocol is to install first and then always have drivers and applications install on top of them. More often than not the drivers are outdated and rendered unusable by many of the operating system updates and then need to be updated themselves by the relevant vendor or have to be uninstalled and then reinstalled. Of recent times this has become more and more of an issue due to complexities in the registry and in the COM fabric of the operating system. The registry often gets clogged up with superfluous entries and needs cleaning out to improve performance just like the HD inside the PC needs defragmenting occasionally. Unfortunately when many of the updates from Microsoft and many other software vendors are applied they leave their old entries in the registry and just write new ones - simply because it is convenient and easier for them to do so. Uninstall the application and drivers using the HP remove utility. It is not sufficient to use the Operating System uninstall as it does not work that well. The Registry, Application, Folders and drivers need to be totally removed. A registry clean is recommended. You can do this by downloading a free 30 day use of Ashampoo from www.ashampoo.com and clean up your system of all the unnecessary entries. I have been using it for a few years now with grate success and no problems. You can always restore any deleted entries before binning them forever. Once completed then reboot the PC then reinstall the HP drivers and application. Make sure these are the latest ones available from HP support for Win2000 at http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=181&lc=en&dlc=en&cc=au&product=374568&lang=en If you get stuck or have any further issues then email me at email@example.com
Windows Vista provides a basic set of scanning drivers, also referred to
as Windows Image Acquisition (WIA) drivers, that you can use as an
alternative to scan a document when you cannot scan using the HP
drivers.You can still scan with one of the following methods: (Click here) workaround