Question about Creative Labs ZEN Vision:M Digital Media Player

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ZEN NOT DOCKING TO COMPUTER

I HAVE HAD MY ZEN VISON M FOR 10 MONTHS.  NOW WHEN ATTEMPT TO PLUG INTO COMPUTER AND DOCK ZEN, ZEN WILL CHARGE BUT WILL NOT DOCK.   THERE IS NOT EVEN THE LITTLE DINGING NOISE I USUALLY GET WHEN I DOCK MY ZEN.  THIS HAPPENED BEFORE AND I REFORMATTED MY ZEN AND THEN IT WOULD DOCK FINE.    THIS TIME I REFORMATTED, REINSTALLED THE ZEN PROGRAM AND UPDATED WINDOWSA MEDIA PLAYER AND STILL NOT WORKING.  PLEASE HELP I LOVE MY ZEN AND HATE TO THINK I SPENT 250 PLUS DOLLARS AND IT ONLY WORKED FOR 10 MONTHS.

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  • gigolo Nov 13, 2007

    zen charges off usb but does nothing else!

  • rakagreen Jun 27, 2008

    i am having the same problem. I have two other Zens in the house that dock perfectly. This one takes a charge and will play a video on it through the television. I have been unable to get assistance from Creative in this matter.

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  • 88 Answers

If you are using a fromt usb port- switch to the back usb. The front ports don't always give the zen enough power. Also- look in Device Manager and see if there is a zen listed there- and if it is does it have a yellow exclamation mark? It may not be the zen that is having problems but your computer.

Posted on Oct 29, 2007

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Posted on Jan 02, 2017

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1 Answer

How can i update dell dock?


A docking station is an extension or addition of ports for a laptop computer. Once the portable computer is docked, you can access the docking station's ports, such as PS/2 or USB 2.0 ports, through your computer. Some docking stations have monitors that you can connect your computer to, placing your video on an external screen so you can turn off your computer's monitor and conserve some of your computer's energy. All Dell docking stations will have the same general troubleshooting steps.

Plug your laptop's power adapter into the docking station and dock your laptop onto/into the docking station. If there is no power going to your laptop from the docking station but it works when the power adapter is plugged into the wall, the docking station is bad and needs to be replaced. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If power goes on but your computer doesn't recognizes accessories such as a USB mouse--plugged into the docking station, try a different port on the station. If it works in a different port, the previous USB port is burned out. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If power is going through the docking station but no accessories are being recognized, you might have a corrupted docking profile. Undock the computer and dock it again once it has fully started up to reset the docking profile. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If you have an external monitor and it is not working, completely close the lid on the laptop so the image will move to the external monitor. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If power is going through the docking station but no accessories are being recognized and resetting the docking profile fails, update all drivers through Dell's support website and then re-dock the computer. Some of the software that runs the hardware may have become corrupted. Hope this helps

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My creative zen is not charging or docking on my PC..please help


Try another usb port, or you'll need to check the cable. Borrow a friend own and see if you get the same problem or connect it to another cmoputer.

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New ipod won't charge on bose docking station


I have been looking for sometime and have finally found a 3rd party power converter. Another solution is to send your docking station to Bose and for $99.00 they will repin the dock so charging will work. The converter and adapter only cost about $30.00. Here is the link to the site I ordered from. I just ordered it so I am not abot to confirm functionality yet.....
http://www.griffintechnology.com/products/firewire-to-usb-converter

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1 Answer

When I plug it in to charge the player, it says "docked" as usual, but then it turns itself off and acts like I've disconnected it. It says "Low Battery" and shuts down.


The zen need a full charge... if you have an ac adapter plug it in for at least eight hours. if you don't have an ac adapter plug it in via USB to a DESKTOP computer (not laptop) and try to use a differnt usb cord (creative doesn't always include a powerful enough cord to get the zen out of that low power state)

refer to creative.com/support and look up info on your model to see if anyone else has your issue

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My zen charges but doesn't dock


Try the Creative System Information program. It will scan for your Zen.

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My creative zen touch will not dock


I had the same problem. This may help.

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Apr 25, 2008 | Creative Labs Zen Touch MP3 Player

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I am still waiting for a solution to my problem


yes, there are places you can send it to get fixed. Scroll down on this page to the box on the right that says Repair Service. Put in your zip code. There are several services to choose from.

Sep 28, 2007 | Creative Labs ZEN Vision:M Digital Media...

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My Creative Zen M won't "dock"


One problem may be that the registry entry for the player is corrupted. You can find out if this is the case by opening your computer's Device Manager (this page tells how, if you're not familiar with it). Look under "Windows Portable Devices" if you have XP or "Portable Devices" if you have Vista, and you should see the name of your MP3 player.

If your player is listed in the Device Manager but has a small yellow warning sign next to it, right click on your player's name and click Properties. The Properties box may say "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)."

If this is the case, there's an easy fix, that doesn't require any messing with the registry or anything:

--Right click on your player in the Device Manager and click Uninstall
--Unplug your player from your computer when the uninstall finishes
--Plug your player back in to your computer
--Vista will automatically reinstall the driver, and your player should appear in My Computer

Unfortunately this is for Vista. I don't believe XP will reinstall the driver automatically, so you may have to install it manually from your Creative CD. Anyway, what this does is simply uninstall the corrupt driver and reinstall it. It worked for me - hopefully it helps you!

Mar 22, 2007 | Creative Labs ZEN Vision:M Digital Media...

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