Question about Creative Labs ZEN Vision:M Digital Media Player
I HAVE HAD MY ZEN VISON M FOR 10 MONTHS. NOW WHEN ATTEMPT TO PLUG INTO COMPUTER AND DOCK ZEN, ZEN WILL CHARGE BUT WILL NOT DOCK. THERE IS NOT EVEN THE LITTLE DINGING NOISE I USUALLY GET WHEN I DOCK MY ZEN. THIS HAPPENED BEFORE AND I REFORMATTED MY ZEN AND THEN IT WOULD DOCK FINE. THIS TIME I REFORMATTED, REINSTALLED THE ZEN PROGRAM AND UPDATED WINDOWSA MEDIA PLAYER AND STILL NOT WORKING. PLEASE HELP I LOVE MY ZEN AND HATE TO THINK I SPENT 250 PLUS DOLLARS AND IT ONLY WORKED FOR 10 MONTHS.
If you are using a fromt usb port- switch to the back usb. The front ports don't always give the zen enough power. Also- look in Device Manager and see if there is a zen listed there- and if it is does it have a yellow exclamation mark? It may not be the zen that is having problems but your computer.
Posted on Oct 29, 2007
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