Question about Memorex MVDR2102

2 Answers

Interface error! Trun off the power

I bought a Memorex MVCD2102 DVD Video Recorder a couple of months ago and finally got around to hooking it up to my TV and cable this weekend.  Yesterday, I was able to watch DVD's with no problem.  Today, I tried hooking the cable up to it and keep getting the following error msg that isn't covered anywhere in the manual or www.memorexelectronics.com:
 
Warning: Interface Error
 
Interface error! Turn off the power
 
Each time I turn off the power, I do like the manual says - turn it off, unplug it, and then wait at least a minute before powering it back up.
 
I should probably mention that I have a Sony 32? TV that?s already hooked up to two VCR?s.  I replaced the Memorex DVD player that I?ve had for several years with the new DVD recorder.  The cable that comes in thru the wall is run thru a splitter.  One cable goes to one of the VCRs as the input, and the other goes to the other VCR as its input.  The output from each VCR goes to an A/B switch that has a central line that runs to the TV.  The DVD play is connected with the audio/video jacks (one yellow video jack from the DVD recorder to the TV and a white (left) and red (right) video jack from the DVD recorder to the TV.)  This is the same way that the DVD player was hooked up to the TV for several years with no problems. 
 
When I hooked up the cable to the DVD recorder, I split on the cables from the original splitter thru another splitter and replaced the cable from the DVD recorder (out) with one of the cables from a VCR thru the A/B switch.  I was able to get a clear picture and sound and used the automatic channel selector on the DVD recorder.  However, when it finished, I got the same error listed above.  I then tried to play a DVD and keep getting the same error message. 
 
Any help that anyone has on this would be greatly appreciated.  My home e-mail address is listed below.
 
 
Thank you,
Danny Brooks
dannybrooks@ctc.net

Posted by on

  • audio video Apr 21, 2008

    Memorex MVCD2102 DVD Video Recorder
    I recieve the fallowing error:


    Warning: Interface Error
    Interface error! Turn off the power

    please help

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2 Answers

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  • Expert
  • 170 Answers

Okay...sounds like you have a lot of signal splitting as well as devices that may also weaken your signal. With digital cable, you won't see snow or what would be a dead give-away to a weak signal. Only analog signals do that. Digital signals give you crisp clear picture or they drop out.

Try taking the cable directly from the wall to the DVD-Recorder. If you are able to watch channels and manipulate the device, then you can start from there as the source is good and the recorder is good.

Try to place the DVD-Recorder after the first splitter and see if you still receive stable signal. You'll probably need to leave the unit in this part of your A/V chain.

It really sounds like you need a signal amplifier for all the splitting you've done, or to re-work your A/V stack into something more manageable. It is entirely possible that the built-in tuner of the new DVD-Recorder is not as sensitive as the old unit.

Posted on May 12, 2008

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Faulty power-supply symptoms:

The front panel display and buttons are completely nonfunctional and appear dead. The unit will do nothing more than display the following messages on the TV screen:

Interface error
(and or)
Interface error! Turn off the power

If a DVD or VHS tape was inserted prior to the error occurring, you won't be able to eject either from that point further. They'll remain stuck inside the unit until you've completed the repair detailed below.

Interface error! Turn off the power <--- explains how to completely restore your combo in less than 20 minutes by replacing a $1.59 part on the power-supply board. mikeadams110@yahoo.com

Posted on Nov 27, 2008

  • Mike Adams
    Mike Adams Dec 07, 2008

    Did you know your Memorex MVCD2102 or MVDR2102 is a functionally identical clone of several other brand and model units listed in the repair brief? If your unit's suffering from classic symptoms described above, it's virtually a certainty this simple repair will work for you too!



    What should I do if the component information for the known failing power-supply capacitor isn't listed for my brand and model unit in your repair brief?

    Don't worry! This doesn't present any problem whatsoever. The specific component information I've supplied (for those already known) is meant as a time-saver only. It's not intended to cut-short the full examination every owner should perform whose unit is malfunctioning. All this involves is checking all of the capacitors on the power-supply board to determine if any are overheating, simply by feeling each of them with your fingertip.

    Even with the same brand and model unit, the number of faulty capacitors needing replacement will vary from case to case, depending on how many days, weeks or months the unit was left plugged-in once the failure occurred. It can be just one capacitor or as many as three, rarely ever more.

    If your unit's displaying the classic on-screen error message "Interface error! Turn off the power" or immediately locking-up after displaying "Hello" on the front-panel, following this procedure is virtually guaranteed to restore it back to 100% operational condition.

  • Mike Adams
    Mike Adams Dec 07, 2008

    Generous words of appreciation from fellow combo recorder owners who successfully restored their units back to fully-operational condition



    December 04, 2008 received by email from John H.
    Mike. Thanks for providing this excellent DIY repair guide. My RCA DRC8335 is now performing perfectly again! In my case, the failure was caused entirely by capacitor C226 which I've just upgraded to 35 volts as advised, purchased from Radio Shack. Thanks again.



    December 04, 2008 received by email from Glen
    Dear Mike. Simply awesome, my DRC8320N combo's now fixed thanks to you! The only thing remaining I need to do is replace the VCR drive belt so its drawer will lock into place properly. Feel free to share my joy. Thanks again for all your help.



    November 25, 2008 posted by Norstar448 on Fixya
    I printed out Mike Adam's solution and phoned 2 electronic repair shops who refused to listen to how my machine could easily be repaired. The third said to bring in the info and my machine. He quickly located the part and replaced it and my machine is 100%. Thanks Mike!



    November 14, 2008 received by email from Brandon
    Mike. Since I last wrote, I've already taken my recorder apart, replaced capacitor #C232 and it's now working great! I repaired it myself without any electronics background or having done anything like this before. It really felt rewarding after putting things back together and plugging it in, to discover everything was working perfectly again.

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