Question about Kenmore Freezer 20.3 cu. ft. Frost Free Upright Freezer

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Kenmore Upright Freezer 253.21741104 Loss of Power

Over the past 4 years or so, my Kenmore freezer has lost power about 4 times, losing all the food being stored.  All I have to do to "reset" the freezer is to unplug it, wait a few seconds, then plug it back in.  The freezer runs for about 6-9 months reliably, then unpredicably, it will againt shut itself down for some unknown reason and stay off until I discover the situation.

Could this be a bad circuit board?  Does this freezer have a circuit board?  Anyone seen this problem and if so, how did you solve it?

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Re: Kenmore Upright Freezer 253.21741104 Loss of Power

Yes, it does have a control board. It is located under the rear of the freezer near the compressor. There was a service bulletin out a few years ago about the exact problem you are having. I will not be able to find out if your freezer falls under this design change until tomorrow when I get on my computer at the shop.
What is happening is the board has a fault in it that won't allow it to come back on sometimes if the power blinks off and back on. I am not sure if the repair credit is still active but we have changed the control boards on many of these units free of charge as recently as a year ago.
I will reply back when I find out for sure.

Posted on Oct 28, 2007

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