10 yr old GE side by side: freezer is leaking

Hi,

You have a clogged drain system in the freezer, as the unit will defrost daily, the water can't leave the freezer properly and the water collects. You need to de-ice the freezer and clean out the drain tube at the bottom of the freezer section under the evaporator. Good Luck

I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

start with hose replcement buy parts at sears water hose to main ice maker might have crack in it or the stopper is bad get in ther look close with brite light

your freezer is in defrost for sone reason,how old is it/has it being giving trouble latly.replace or call an engineer,it might be cheaper to replace.adrian,,,,

Check your water pump it may have cracked.

Unclogh the drain hole inside the freezer in the bottom of the bakc wall pouring hot water until the ice melted and keep pouring until goes through.Repet this every 3 or 4 months to keep it clear.

Open the freezer door, remove the bottom tray, smash the ice on the floor with your fist to remove it. Now get a glass of hot water and pour it into the trough which is at the bottom of the back wall of the freezer. Allow a few minutes for the ice to melt then remove it with an ice pick or scrrewdriver. Once the ice is out, pour more hot water into the trough. Now take a long tube ( an old washer fill hose works perfectly) and stick one end in the hole in the trough. Now fill your mouth with warm water and blow it very hard through the tube. Once the drain is clear, pour some hot water and a very little amount of bleach through the hole.

take a wire and run it through the drain until there is no resistance and then put hot water into it.

Water accumulation in the freezer more commonly points to the ice maker. Over a period of time, water entering the ice maker can slowly freeze to the point it provides a small restriction and prevents a portion of the water from entering the ice maker. The plastic spout/tube could also have either cracked or shifted and is allowing a small amount of water to leak into the freezer.

Hi gpss,
It sounds like you are getting large amounts of warm moist air into the freezer. This can be caused by the door being left cracked open or the door seal not sealing properly. Check your door gaskets on both sides of the refrigerator. One other possible is the ice chute. If it is not closing all the way it will cause the same problem. You will get alot of frost forming in the freezer then it will melt when the refrigerator defrosts. Let me know if this helps, and if you have anymore questions.
Mike

Check the bottom of the freezer side is there a sheet of ice???