From the icon next to your post, I assume that your unit is a StepNote NC1500. If so here is the manual and the System recovery procedure is on page 110:
http://www.everexstore.com/everex/support/nc1500/everex_stepnote_nc1500_user_manual.pdf
Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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You did not mention what model you have,but the System Recovery on page 3 of this link should help you recover the unit. If not please post the model of your unit.
http://www.everexstore.com/everex/suppor...
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