Question about SanDisk Sansa e250 MP3 Player

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KEEPS SHUTTING OFF

MY PLAYER KEEPS SHUTTING OFF ON ITS OWN I TURN IT ON AND IT SAYS REFRESHING DATABASE AND THE SCREEN FADES AWAY AND RESTARTS ITSELF... I TRIED ANOTHER TROUBLESHOOTING WEBSITE AND THEY TOLD ME TO PUT IT IN RECOVERY MODE WITH THE USB IN MSC I DID BUT IT DIDNT WORK...IS MY PLAYER GONE FOR GOOD PLZ HELP

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  • tbsatin Dec 12, 2007

    the unit keeps shutting off on it's own.

  • Sis22 Feb 11, 2008

    Hey, I turn on my sansa e250, it plays 5-10 secs of a song, then shuts down by itself...I feel like ive tried everything its not even 2 yrs old!!! Help please!

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My unit keeps shuting off.

Posted on Dec 12, 2007

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1 Answer

Frozen sansa at refresh database


This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.

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My sansa e250 keeps shutting down


switch the usb mode which ever one is highlighted first chose the other and then it will stop refreshing

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My Sansa e250 won't stay connected or sync


haha your welcome. good luck with your mp3 player in the future!

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check your ram and power supply unit

May 08, 2008 | Microsoft Windows Vista Ultimate Edition

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Sansa screen turns black after "refreshing database"


how about updating the firmware?
OOOOHHHHH
now we are getting somewhere
( how could someone not figure that out.... ha ha ha)

Dec 20, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Fading screen


Did you reset it??? Try updating the drivers..

Jun 17, 2007 | SanDisk Sansa e260 MP3 Player

2 Answers

Frozen on refreshing database


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Apr 18, 2007 | SanDisk Sansa e200 MP3 Player

1 Answer

When turning on screen fades away then restarts automatically


Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Mar 09, 2007 | SanDisk Sansa e260 MP3 Player

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Refreshing Database


I love you!! thanks this helped me :)

Jan 28, 2007 | SanDisk Sansa e270 MP3 Player

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