I have a 15 yr old electrolux genesis upright vacuum cleaner that I can't get the roller out, to replace the belt.

Not normally a job for the lady of the house Doreen, or even the man of the house. There is nothing on the Genesis, but I did find some generic Electrolux videos.

https://www.google.com/search?q=replace+electrolux+vacuum+cleaner+motor

..

Only thing left is the motor.

EL8807 no belt, separate motor for brush, use reset button. Call customer service, see my other post with the number.

Turn vacuum upside down on flat surface, remove the 6-7 screws from the bottom of the power nozzle, lay it on it's side and pry on the two accessible internal tabs to pop top cap of the nozzle off to access the pn motor assembly. Lay flat on it's back again and remove the screws that hold the roller brush in, remove the roller brush, remove old belt, install new belt on brush roll and pn motor geared spindle, push brush roll back in place, replace screws and pn top and VOILA!..you're back in bidness! Hop that helps!

try pushing the reset button..its a little red usually located on the right side of the nozzle cover..

Hello, this is Ava with Think Crucial.

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https://media3.cleanfreak.com/documents/manual/ProTeam-1200XP-1500XP-Upright-Vacs-Manual.pdf

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I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

You need to have the vacuum cleaned out. If you are good with tools, just remove the motor and fans assembly, take the fans off and wash them. Brush ALL dirt out of the housing and reassemble. Your Electrolux dealer can do this but it isn't cheap. I used to be the service manager for my area. Since it isn't under warranty, you can have ANY reliable vacuum cleaner shop give a good cleanout. NEVER put anything into the cleaner to make it smell good. Electrolux cleaners get their power by having a straight through suction. The air goes through the motor. Adding smelly things can crystallize onto the motor and burn it out.

I was not aware that hoover and electrolux merged if so you will probably need a phillips screwdriver turn the unit so you can see the roller remove all the screws that hold the cover to the base than take off the cover plate and check the belt if it needs replaced remove the old belt take off the roller by sliding it out of the slots put the belt on the shaft that is conected to the motor first than over the end of the roller where the belt should ride than you will need to pull the roller towards the front of the unit untill it slides into the slots on the side of the base put the side that dosent have the belt in first than replace the roller cover plate and the screws and you are ready to vacuum, Don the Vacuum Doctor Alb, N.M.

Belts can look ok, but after a short period stretch so they won't turn the brush roll under load, if you have never changed it, and if it is a flat belt, I would try a new one.