Question about HP Officejet 5610 All-In-One InkJet Printer
If you have windows vista and it comes up with the "no scan options" don't press the button on the printer, go to "start" then "accessories" then "paint". This will open up the windows paint program. Go to "File" then click on "From scanner or printer". It will then scan the document, no more problems! Happy scanning
Posted on Jan 04, 2008
I actually had the same "no scan option" message. Then I downloaded the HP Scan Diagnostic Utility and it fixed my registry. It even worked on Windows Vista. Problem fixed for me, good luck.
Posted on Nov 14, 2007
Same problem- No scan options. Tried the suggestion from mickkaren to scan from the paint program. WORKS.
Posted on Apr 21, 2009
I suggest going outside Windows for the solution. A lot of you guys seem to be trying to trigger a scan event from pressing the button on the printer, which is forcing the driver to interact directly with Windows. Usually this is a bad idea.
Try using an app like Picasa. Google's pretty good at workign around windows driver flaws. I was having the same error "No Scan Options" for MONTHS, tried scanning through Picasa and as soon as I clicked "Scan", the printer lit up the "Scan" button and started scanning immediately.
Go Figure, but try it. It works.
Posted on Mar 20, 2008
Posted on Jan 14, 2008
None of these are correct go to hp solution center and click on the 'settings' button at the bottom on the left side then go to 'scan settings and preferences" then to "scan to setup" then you will see two white squares highlight on the left side and click add then click ok or apply and that should fix your problem
Posted on Nov 09, 2009
Well shortly after reading ab131's heresay i went to the hp site and READ a little bit and the scanner divice can take up to 7 mins to WARM UP! give it some time be paiceint, take a smoke break ect...
Posted on Dec 05, 2007
Solution Center is used for printer communication regarding scanning from the printer itself, if you are experiencing this issue there is a problem with communication between the printer driver and HP software. A re-install is required. I suggest running a file uninstall_L2.bat in util/ccc/ on the hp software disk. alternatively run uninstall_L3 if you are on a non-hp computer (reason being the L3 uninstall will remove all hp registry keys) and re-installing after completing that uninstall.
Posted on Mar 13, 2008
Your better off using the windows 7 scan utility. Works much easier. Start Menu
Posted on Sep 20, 2010
For XP only.
It wouldn't scan out of the box. The HP Scan Diagnostic Utility show no problems (wrong). After 5 hours of playing I discovered that there was a conflict with another HP printer (Photosmart 8700) on my system. I dumped the 8700 software and the 5610 then would enter the scan mode but wouldn't talk to the PC. I then dumped the entire 5610 software and reloaded it but this time with the Express, not the Full. All systems now function. Go figure!
Posted on Jan 18, 2008
At least I think I can solve it, I own an HP product so perhaps it might now work on other Operating Systems but you can give it a shot. I talked via a chat system with a tech from HP and she gave me a link that would re-install all my icons and put me back in business. The folder that downloaded to me was AID_CDB_Full_Non-Network_enu.exe. You might go to their site and ask if it would work on other brands of PC's. I used http:www.HP.com/support chat. I would think they could at least answer as to whether it would work on other brands. I'm up and running Whoo Hoo !
Posted on Dec 14, 2008
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Posted on Jan 02, 2017
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