Zoom Error My camera was dropped onto a hard surface when switched on causing a 'zoom error' message on the screen. The lens became wonky and wouldn't slide back in as it usually does when turned off. we managed to straighten up the lens to get it to go back in but now it won't come back out. The camera still turns on, screen comes on and I can still view pictures on it, just can't take any. Could you give me a quote on how much it would cost to fix it please?

SOURCE: I have a Fuji Finepix S1500. It was dropped and

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

CameraR

• 4738 Answers
• Posted on Jun 11, 2011

SOURCE: The lense is stuck at full zoom and the camera has

Unfortunately, many cameras that fall prey to lens error problems can only be corrected by professional repair. But, here are some last resort troubleshooting steps that you can try that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try.

Arthur Tang

• 734 Answers
• Posted on Mar 31, 2012

SOURCE: fujifilm j38 lens is stuck in the camera

You forgot to pull out after the lens was pushed in on the side. That mistake makes it very expensive to fix. If you buy the same parts camera with a bad lcd on ebay. You can have your good lcd replaced on the ebay parts camera. Replacing lcd is an easier job.