I have preloaded Vista on the Product Key BDWJ3-XYPQ2-Y2T7G-27KQG-Q6JVJ. When I tried toload my Genius VedeoCAM USB 2.0, the system told me that the VideoCAM software is outdated. I went to the www to download the upgrade for the CAM and was asked for the Product Key Number of Windows.... I gave the number above, only to be told that that was not the correct number as I got to the last digits... What is potting?
Firstly, I need to get my VideoCAM running and
Secondly, I need to get my hands on a hardcopy of Vista please, the software is preloaded on the HP530 and I do not have a disc to reload when necessary.
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Try restarting the computer with the device unplugged, and then when you are in Windows and everything has loaded, plug your Web Cam into a "different" USB port than you originally had it plugged into.
1. Please install the driver first and then connect VideoCAM Trek to the USB port.
2. Installing the VideoCAM Trek driver
a. Insert the VideoCAM Trek Installation CD into the CD-ROM drive.
b. The Autorun screen will bring up the installation screen. Click on
“Driver” then simply follow the on-screen instructions.
c. Install DirectX from the CD.
Notice: If the Autorun screen doesn’t start, please follow these
steps: Click on “Start Menu” Type D\SETUP.EXE , then click Enter key.
(Assume your CD-ROM is in Drive D)
a. Insert the VideoCAM Trek Installation CD into the CD-ROM
b. Double click on the CD-ROM driveglish
c. Click on the file folder of “VideoCAm Trek Driver OSX 1.0”
d. Click on “VideoCAM Trek Driver Install” then simply
follow the on-screen instructions.
3. Insert the VideoCAM Trek’s USB cable to your desktop’s or
laptop’s USB port.
4. Complete software and hardware installation. You can
install the software you would like to use for video
conferencing or chat with your friends.
Hope this helps! Let me know how you make out with it!
You need to go to the manufactures site and download the VISTA
driver for the camera. Then follow the info below to install
Disconnect the Camera from the USB port and reinstall
the CD or Downloaded software program. When the program asks you
to connect the camera to the USB port, do so and it should work.
Hope this helps. Bud
This is how I got the VideoCam Messenger to work on a computer running Windows 7 (32-bit):
VERY IMPORTANT!!!!!!!: DO NOT restart your computer at any point until the very end of these steps.
1. Plug in the webcam.
2. Windows will install their weird Sonix driver from 1994 automatically.
3. The most crucial part: Click "Devices" in the Windows Control Panel. Click on the USB Camera (whatever the webcam is called)... then you need to go to the "Properties" until you can UNINSTALL the driver that Windows automatically installed. I think you have to click Properties twice to be able to get to a place where it lets you uninstall the driver.
4. DO NOT restart.
5. Download this: http://download.geniusnet.com/webcam/VCMessenger_V.zip (Incase the link is broken, this is directly from the GeniusNet website and it's called "VideoCAM Messenger Driver for Win 7 / vista 32 bit")
6. Install this completely, but DO NOT restart. (Also, make sure you click "Install this anyway" when it asks you about being an unsigned driver.)
7. After you do that and you DO NOT restart, it will automatically come up with a screen that shows Windows installing the driver, but this time it's installing the actual driver from the software you downloaded in step 4.
You may now restart your computer if you want.
If you do these steps correctly, I guarantee you will have your VideoCam Messenger webcam working.