Question about EnGenius EOC-3220 (EOC3220)

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Config page I just received a refurbed EOC 3220 and I can't access the config page. What cables do I use to connect the EOC 3220? Straight through or cross over?

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  • ftgu Oct 29, 2007

    Tech support for Engenius said that I should have received a red cross over cable with the antenna. They said I would connect the X-over cable from my laptop to the poe box and then a straight through cable to the antenna I did not receive a x-over cable. I went to Staples and bought a cross over patch cable and it still does not work.

  • ftgu Oct 29, 2007

    Tech support from Engenius said I should have received a red cross over cable with my shipment and I should use the x-over cable to connect My laptop to the POE box and then a straight through cable from the POE box to the antenna. I did not receive a x-over cable so I bought a cross over patch cable from Staples. It still does not work. I tried all combinations of cables.

  • ftgu Oct 30, 2007

    Yes, I have concluded, after all the fuss, that the unit is defective. Nice. I tried everything with two different computers, several cables etc.etc. Thanks for trying. I will be buying the Hawking products. They have 24/7 telephone support and actually answer the phone. Engenius has obviously lousy support and they don't answer the phone. I will never buy their products again.

  • Stormdog Jun 04, 2008

    Had the same problem, used a null modem cable to reset the 3220 and it was fine .



    I have to agree Engenius customer service is absolute rubbish they don't even reply to emails.

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You will always use a straight through.Config page - moz-screenshot-1.jpg The default IP for this is  192.168.1.1 you also need to setup your PC with TCP\IP in order to log in. Go to network connections and double click on the  connection for the NIC. high light internet protocol TCP\IP and click properties. then fill this in device IP 192.168.1.1 then  PC IP 192.168.1.10 then 255.255.255.0 then hit OK.  From there go to your browser and type http://192.168.1.1 there is no password or user name set the first time. moz-screenshot-2.jpgmoz-screenshot.jpg

Posted on Oct 29, 2007

  • Sandy Chamberlain
    Sandy Chamberlain Oct 30, 2007

    Weeeeell, they must have switched you over to the new guy by mistake and I'm sure your getting frustrated.  It comes with a grounding cable not a cross over. Here is the setup manual
    http://www.metrofi.com/content/Docs/NOC-...
    and here is a link to a grounding cable
    http://www.industrial-enclosures.com/htm...
    use straight through Ethernet cords from one point to the other, if this doesn't work for you you may have a defective unit. Also if you scroll down in the manual it gives you setup instructions for the computer. much luck to you (lastpost)

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My Seneo 3220 has changed its mac and gone to Realtek,can not log on to it any more,think its lost Engenius software. nigel 2205


I have no idea what it means for a Senao to "go to Realtek."
Here is the factory reset procedure for the Senao EOC-3220:

An RS-232 null modem serial cable is required for this procedure.


1. Connect the EOC-3220 to your computer with a null modem serial cable.


2. Start a HyperTerminal session: Click Start and then select Programs -> Accessories -> Communications -> HyperTerminal.


3. After the HyperTerminal window appears:


a. Give this new connection a name. Ex: EOC-3220.


b. Select correct COM port. Ex:COM1.


c. Set baud rate as "38400", data bits "8", parity "none", stop bits "1", and flow control as "None". Then press "OK" to bring up the HyperTerminal window.


4. Wait until the "#" is displayed in the HyperTerminal window.


5. Type "flash reset", then hit enter.


6. Type "reboot", then hit enter. After the device reboots, all settings will be at factory default.

Oct 25, 2010 | EnGenius EOC-3220 (EOC3220)

2 Answers

EOC-3220 connects but no internet access


What are you using for Internet connects? do you have the Access point connected to a Router. or is it connected to the Cable or DSL modem. I will need more information to complete this. If you have a router is is set to give an IP address or do you have a static IP? If it is set to give a Dynamic ip change the access point to recieve ip address from router and same with computer. If your connected directly to the Modem with the access point and you only have one IP address it will be used by the access point and not allow the computer to connect.
for more help please provide your internet (DSL, T1, CABLE) if you have router,  how it provides IP, and how access point is connected to it.

Oct 31, 2007 | EnGenius EOC-3220 (EOC3220)

1 Answer

Unable to connect to eoc3220 thru serial or network, any ideas


If you can connect to another, known-good EOC-3220 using the same serial cable and software setup, then your other EOC-3220 is probably just blown. It happens - I have several in a box in the workshop. :-(

Oct 11, 2010 | EnGenius EOC-3220 (EOC3220)

1 Answer

I have EnGenius EOC-3220 (EOC3220) i can not reset with my null serial cable please help me


Depending on the serial cable you have, you may need a modem (crossover) adapter between the cable and the EOC-3220. A good diagnostic is the following: with the EOC-3220 unplugged from power, connect your serial cable and make all the proper baud rate etc. settings in your serial communications program. When it is running, plug the EOC-3220 into power. If you don't see any garbage characters appear on your screen when you plug the power in, your comm program is probably not set up properly. If you see garbage characters but they are not immediately followed by good information from the EOC-3220, then you either need a null modem adapter inline, or you have a dead EOC-3220. If you've never communicated successfully with an EOC-3220 before over the serial channel, the only way to know if you have a dead one is to try again with a known-good one.

Aug 12, 2010 | EnGenius EOC-3220 (EOC3220)

1 Answer

Resetting my EOC-3220 via serial cable


The # will only appear if you monitor the EOC through the power-up sequence. If you are cabling into a running EOC, that # has already gone by. By that time, you no longer need to wait anyway, just type.
If you can't type in the text window, you may have HyperTerminal set up wrong, or may have the wrong brand or model serial cable. The EOC is pretty good about accepting input when it is supposed to.
However -- as long as you know what the current IP address of your unit is, you should be able to browse to it over the main ethernet cable and make whatever changes you need that way. The MAC address allow table isn't going to affect your local access in any fashion, it only controls who can connect wirelessly. This may be faster than trying to figure out how your serial connection is faulty.

Aug 12, 2009 | EnGenius EOC-3220 (EOC3220)

1 Answer

Getting to setup pages


look at your DHCP client table on your router to find the IP address of the device.  You can identify if via the MAC address on the table (and sticker the 3220)

May 28, 2008 | EnGenius EOC-3220 (EOC3220)

1 Answer

After a windy day lost wireless connection


For a new unit disconnect the eoc from the network and connect directly (through POE injector of course) to your laptop/pc.  then in network connections setup your lan port TCP/IP settings as follows.  ip 192.168.1.10 subnet mask 255.255.255.0 then gateway 192.168.1.1

point your browser to 192.168.1.1 or 192.168.1.2 (one if it is in AP mode and the other address works if it is in bridge mode).

When configuring, I assign it an new static IP outside of the DHCP assignment range.

To see how it is setup afterwords you can use hyperterminal with a null modem cable to view the current config.  instructions on the engeniustech.com support page.

May 28, 2008 | EnGenius EOC-3220 (EOC3220)

1 Answer

SENAO EOC 3220 CONNECTIVITY PROBLEM


hello!

-- try to change wireless channel on your access point
-- try to enable wireless security on your wireless network
-- try to assign static ip address on your wireless computer

Apr 26, 2008 | EnGenius EOC-3220 (EOC3220)

1 Answer

AP edimax ew7209apg with core realtek 8186 gripped (bricked)


find the reset button. it will revert back the old ip hopefully.

Mar 31, 2008 | EnGenius EOC-3220 (EOC3220)

1 Answer

AP Mode Problems


Probably you have to learn that there are various people looking for an access of the internet through your facilities. Anyway, inorder to solve your problem these are the following recommendation I made just for you. Hope this will be helpful.

PHASE I
1.) How do I reset the EOC-3220 / EOC-3220 EXT / EOC-3220+ back to factory default settings? An RS-232 null modem serial cable is required for this procedure.
(where to buy it : http://www.keenansystems.com/store/catalog/product_info.php?cPath=3&products_id=221)

1. Connect the EOC-3220 to your computer with a null modem serial cable.

2. Start a HyperTerminal session: Click Start and then select Programs -> Accessories -> Communications -> HyperTerminal.

3. After the HyperTerminal window appears:
a. Give this new connection a name. Ex: EOC-3220.
b. Select correct COM port. Ex:COM1.
c. Set baud rate as "38400", data bits "8", parity "none", stop bits "1", and flow control as "None". Then press “OK” to bring up the HyperTerminal window.

4. Wait until the "#" is displayed in the HyperTerminal window.

5. Type "flash reset", then hit enter.

6. Type "reboot", then hit enter. After the device reboots, all settings will be at factory default.

Phase II

1.) Since that you already reseted the AP you need to use the default IP which is 192.168.1.1 user: admin password: admin

2.) Make it sure you need to use different IP such as 72.10.251.xxx and the subnet: 255.255.255.xxx

3.) The idea of configuration in come from your own desire which was no body can no longer try to match your network IP so that there will be no body access your AP anymore without your knowledge.

4.) You need to make you SSID invisible to everyone inorder no body no longer able to reach your SSID by setting up basic setting which is transparent to everyone.

5) And lastly change the default user and password of your AP.

Good Luck

Nov 24, 2007 | EnGenius EOC-3220 (EOC3220)

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