Question about Star Micronics SP 2000 Matrix Printer

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Printing problem with Star Sp200

I print customer receipt with this printer. When I print the receipt It skip one or two dots in the middle of each letter. That means in sentence at the middle of line the middle dots are missing.  For example to print "I"  it will print top part of  "l" and at middle it will skip few dot and it will finish bottom half of "I". This happens to all lines. What seems to be problem?

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Seems like a problem with the printer head...It is usual for matrix printers and it happens due to wear and tear..You will have to get the printing head to get replaced..

Posted on Oct 27, 2007

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Can I get the user manual ?.


Hello there
If you go to this webpage:
http://www.i-pos.nl/download/star/user%20manual%20SP200.pdf

you will download a pdf format manual for the SP200, which can be saved to your computer for future reference.

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Amtrax

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Sounds like the "template" is set for "letter size" paper rather than "receipt" paper.

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This is caused by the line feed trigger. it is attached by a spring on the side of the mech, depending on the model of the SP200 there could be two triggers on the printer mech. Anyhow, it looks like a hand with a finger pointing out. This controls you line feed and has gone bad. one simple way to fix this is to put a dot label on the top of the trigger. the other solution is to send in for a new trigger.

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