Question about Brother MFC 7840W Printer

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"brother mfc j6510dw printer goes offline and i cannot print need turn printer on and off

Im running windows 7 64bit, and my brother printer keeps going offline the only way i can get it back online is to un-install then re-install it. it will work fine for about 3 days then goes back offline and i have to repeat the uninstall reinstall

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Posted on Jan 02, 2017

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SOURCE: Brother mfc is offline -

For my MFC, my PC says its ready and working properly. It really only works when I'm not connected to my cable modem. All PCs use it then. It's offline otherwise.

Posted on Oct 30, 2008

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  • 3 Answers

SOURCE: printer online then offline

My first solotution was to reinstall the printer as a new printer. But that is uncessary. The fix is as easy as changing the IP address the in Port.

The problem is the the IP address for your wirelss is not static. and when it changes, the printer does not recognize the new IP address. When this occurs. go the the printer folder ( in the control panel) and click on 'add new priter'. Then select 'add a network wirless printer . NO NEED TO INSTALL THE PRINTER...you just want to see the IP address.

Note the IP address.

GO to the printer, click on the right mouse and select 'properties'
Click on Port
You will see the current port already highlighted.
Click on ' configure port' and change the IP address under "printer name or IP address.
Click OK.
Problem solved

Good luck.

DeniseA

Posted on Mar 21, 2009

  • 7 Answers

SOURCE: "brother mfc 7840w printer goes offline and i cannot print need turn printer on and off.

The solution, and it took me a long time to find the simple solution, is to right click on your printer, click properties, click the ports tab and click on your Brother printer and click on configure port (or you can delete the existing one and then add another one). What you want to do is update the IP Address. The problem is that the printer does not have a static IP address, it is dynamic. If you want to confirm that, go to your printer and press the reports button and print out the network configuration report. Your IP address will show on that. It's really the last digit in the IP address that changes. This will absolutely solve your problem. Good Luck!

Posted on May 17, 2009

  • 1 Answer

SOURCE: My Brother MFC 465N keeps turning offline. I can

mfc 465 brother unable to print

Posted on May 20, 2009

firesnake09
  • 2923 Answers

SOURCE: My printer (MFC-440CN) keeps going offline. It's

First, try printing while the printer is directly connected to the computer to see if you will get the same behavior from the printer.

If the printer works fine when directly connected to the computer, reconnect the printer via the Ethernet cable and try to perform the "ping of death" (continues ping of the IP Address of the printer).

Using the continues ping, you will see if the communication between the computer and the printer is being interrupted or not. Here's how to perform the ping of death:

DOS Prompt > ping 10.71.x.x -t > hit enter.

On the DOS prompt, you need to type ping and then hit the space bar, followed by the IP address of the printer > space bar > minus t (-t) > Enter.

____________________________________________________________

If the same problem occurs, then try to uninstall/reinstall the printer driver. If that did not help, try to clear the print spooler on your computer.

Good luck and have a great day!

Posted on Jan 08, 2010

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The black ink won't work even though its new


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Why does my Brother printer goes into Sleep mode and I can't print??


I have copied in the illustrated instructions for resolving printer status is Offline or Paused. (For Windows®) but if distorted please view here.

The printer status is Offline or Paused. (For Windows®)
Description:
To solve the problem, please see the following:

  • If the printer status is Offline:

    offline.gif
    Check that the printer is online using the following steps:

    VERIFY THE BROTHER MACHINE IS POWERD ON AND THERE ARE NO ERRORS

    1. If the LCD screen is blank, then the Brother machine is not powerd on the machine to see if it wakes from sleep mode. If it does not, then verify that it is plugged into a working outlet and any power switches are turned to the ON position.
    2. Check the LCD screen for any error messages. An example would be "Paper Jam" or Ink/Toner Empty". If the LCD screen shows an error troubleshoot to clear the isssue indicated.

    CHECK THE PRINTER STATUS

    NOTE : These steps or screens may differ depending on the operating system.
    1. For Windows® XP Users:
      Click Start => Printers and Faxes


      For Windows Vista® Users:
      Click Start => Control Panel => Hardware and Sound => Printers


      For Windows® 7 Users:
      Click Start => Devices and Printers



    2. For Windows® XP and Windows Vista® Users:
      Right click on the icon for your Brother machine and choose Use Printer Online.

      For Windows® 7 Users:
      Double click on the icon for your Brother machine => See what's printing => Printer => Use Printer Offline (Take the checkmark off.)

Note If the problem still continues, do one of the following:
  • If you find the Related FAQ's at the end of the page, click it and check another solution.

  • If you don't find the Related FAQ's, please contact Brother Customer Service from "Contact Us".






  • If the printer status is Paused:

    pause.gif
    For Windows® XP and Windows Vista® Users:
    Right click on the icon for your Brother machine and choose Resume Printing. (If the menu reads Pause Printing, there is no problem in the printer status.)


    For Windows® 7 Users:
    Double click on the icon for your Brother machine => See what's printing => Printer => Pause Printing (Take the checkmark off.)


    resume.gif


    If this does not solve the problem,

    For Windows® XP and Windows Vista® Users:
    Double click on the icon for your Brother machine and choose Printer => Cancel All Documents.



    For Windows® 7 Users:
    Double click on the icon for your Brother machine => See what's printing => Printer => Cancel All Documents

    cancel.gif


If you are using Windows Vista or Windows 7 please view here.

Trust this is helpful.

Dec 17, 2010 | Brother MFC 7840W Printer

2 Answers

"brother mfc 7840w printer goes offline and i cannot print need turn printer on and off.


The solution, and it took me a long time to find the simple solution, is to right click on your printer, click properties, click the ports tab and click on your Brother printer and click on configure port (or you can delete the existing one and then add another one). What you want to do is update the IP Address. The problem is that the printer does not have a static IP address, it is dynamic. If you want to confirm that, go to your printer and press the reports button and print out the network configuration report. Your IP address will show on that. It's really the last digit in the IP address that changes. This will absolutely solve your problem. Good Luck!

Apr 17, 2009 | Brother MFC 7840W Printer

4 Answers

Brother mfc-490cw is offline


If you are running Vista and SNMP is turned off
1. Check to see if SNMP is turned off this is a component of Vista
a- Control Panel
b- Program and Features
c- Left side of screen you should see turn windows features on or off
d- Click on this a window box should open scroll down and see if SNMP feature is checked if it is then turn it off (unchecked) follow these steps
e- Under printers select Brother MFC-940CW printer right click
f- Select run as administrator
g- Select properties
h- Select ports
i- Select button configure ports
j- Under port settings uncheck enable SNMP
k- Click ok printer should be on line
l- To find MAC address for MAC filtering on router
m- Run the brother remote setup program and note the IP address
n- Run the command prompt as an administrator at the prompt type the following “apr –a” without the quotes and then hit return and note the physical address (MAC) for the above IP address you noted. Log on to your router and enter the MAC address from the step above and save.
o- Run the brother remote setup program again and change TCP/IP from “auto to static” please note you must have box checked at the top of the window edit network settings.
p- Restart the computer

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