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There is an address near the end of this link to request manuals of reliance water heaters not listed. http://www.reliancewaterheaters.com/lit/om.html
it is quite possible that your heater works on the same principle as one of the other models and just differs in capacity or power rating.
Fill it up, run until it's hot and see if you see anything coming out of the water pump. I don't think the heater has anything to do with the running hot problem. The heater valve may need replaced or freed up. Good luck!
First ensure the coolant is not low it must be at the right level or heater won't work top off the reserve expansion tank with 50 percent water 50 percent antifreeze mixture. Repalce the thermostat, purchase a Haynes repair manual at a Advance Auto parts store for diagrams and thermostat replacement procedure.
It sounds as though it has tripped the internal cut-out - this can be manually reset quite easily by yourself. It would probably be best to ring Dimplex customer services on 0845 6005111 to get them to talk you through it step-by-step though.
that round metal thing is called a klixon overload. look on the side of it and an amperage range should be there. replace the unit and the element should work unless the element itself is blown. check for continuity across the element with your meter with the wires disconnected.