The tub keeps filling with water. I must run drain/spin constantly to keep the water from coming out.
Either the hot or cold (or both) water inlet valves has failed and is locked open. Keep running the drain/spin as you are doing and shut off the water supply from the machine. After you have shut off the water supply and the machine has fully drained, switch the power OFF as well. There will be service valves for shutting off the water supply at the ends of the hoses connected to the back of the washing machine. Hopefully, whoever installed it hasn't located the valves behind the machine or you will need to pull the machine out to turn the water supply off - I've seen this done far too many times and it's not clever. The machine will then need to be inspected and will probably need to have at least one solenoid replaced.
Please post back if you need further assistance.
Nov 30, 2010 |
Kenmore HE3T Washer