Question about Office Equipment & Supplies
When I copy, the image is moved between lines, and have two vertical white clear lines on printed sheet
Clean up the cartridge's head.
Posted on Feb 18, 2014
Testimonial: "Let me clean both. I hope it's results. Thank you for your support. I'll be back."
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
There must be a strip of glass about one inch wide, next to
the large glass. There is the problem !
Clean that strip thourougly. When you use the feeder the pages
are scanned thru the small strip of glass.
Posted on Mar 28, 2008
Sounds like the issue is with the scanner bulb. May not be moving across or warming up to full capacity.
Make sure the scanner is plugged in directly to the wall and not into a surge protector or a power strip. If problem is still there and you are in warranty you will need to replace the unit. If OOW then you should call and see if you can repair or upgrade the unit at a discounted price. If you want to speak to someone in English tell them you want mac support - they are in Canada.
Posted on Aug 07, 2008
1) Check the cartridge. Look at the egg color drum and see if there is any built up toner. If there is then wipe off with soft cloth and reinstall.
2) Does this happen when coping from the flat bed and the doc feeder at the top?
If it it's only from the top then there is a glass lense that might have white out on it.
This is common when using white out and not letting it dry long enough.
To get to the lense it my be tricky but if the top of the feeder open a little from the top pop it open and
the glass is a thin 1/4 strip. Wipe it clean then try again. Hope this helps. Boats
Posted on Oct 07, 2008
SOURCE: Print Problem - vertical lines
I have MFC 7820N. Noticed same problem as other when making copies. Vertical line used to appear.
Open the Scanner where you can see the glass - Flatbed ( where you put the documents to copy)
Make sure that Glass is Clean.
Now make there is Glass on left side about 1x9 inch. Make sure this glass is clean. I had rubbery stain on that I had to rub it off.
Vertical line does not appear when I make copy from Feeder or Flatbed.
Posted on Dec 15, 2008
You need to clean small exposure glass located on the left of the main exposure glass.If this doesn't help,it can be a dust under the glass or on the mirrors that causing lines.
Posted on Oct 06, 2009
Tips for a great answer:
Oct 29, 2016 | Canon Office Equipment & Supplies
Jun 06, 2014 | Panasonic KX-MB2010 All-In-One Laser...
Dec 04, 2013 | Office Equipment & Supplies
Jan 26, 2013 | Office Equipment & Supplies
This article provides the self-diagnostic
steps necessary to evaluate top-to-bottom streaks that appear when
copying or scanning.
Important! This is seldom a scanner hardware failure.
The main reason for this anomaly is debris or marks on the scanner glass that is used for Auto document feeder (ADF) page scans.
Printed or Scanned Page Illustration
Who should consider this article?
Any user of an MFP or All-In-One printer experiencing the following symptoms:
Think of it this way:
Suggested Diagnosis and Fix
Step Action 1 Locate the portion of the glass designated for ADF scans.
HINT: The glass location differs by model. This area is often separate from the scanner flatbed. Please reference User's Guide for more information if you are having a difficult time locating this designated area.
2 Perform a visual inspection for any of the following recurring culprits:
If... Then... Vertical lines appear only when printing... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear when you lay the page on the flatbed... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear on ADF-fed printed copies, but they do not appear on scan-to-network [e-mail, FTP, folder (PC), solutions]... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support.
May 01, 2012 | Lexmark International LEX90T9005 Inkjet...
Apr 07, 2009 | HP Color LaserJet 4550 Printer
Dec 12, 2008 | HP Officejet 5510 All-In-One Thermal...
Mar 27, 2008 | Epson Aculaser C1100 Printer
73 people viewed this question
Usually answered in minutes!