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Tomtom white screen

So, i've had a TomTom Start 50M for around half a year. It worked fine until i lost the USB charger a week ago. I immediately attached another USB charger, but now when i turn my vehicle on or off while the Tomtom's connected to it, the Tomtom screen turns white and i'll be unable to restart it until the batteries have drained.

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  • 373 Answers

Your battery is faulty, probably caused by the non tomtom charger.
Ring tomtom on 08451610009 as the unit is 6 months old and they will repair it free of charge. DON'T tell them about the other charger.
White lined screen is a battery problem

Posted on Feb 17, 2014

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Posted on Jan 02, 2017

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SOURCE: my tomtom does not turn on

Contact TomTom. They were helpful to me.
Suggest u monitor battery and get it charged up. Then reset. See if you can reproduce the problem.
They sent me an email with instructions on how to format the disk or card, then reinstall the software. Then they authorized me a new map download (don't format the disk until they assure you that you can have a new map). Perhaps it's also best to  use TomTom Home software on your computer to backup the files on the TomTom incase something goes wrong.

Posted on Oct 21, 2007

  • 1 Answer

SOURCE: TomTom One 3rd edition error

I have just had the flashing X problem after updating my Tom Tom One for the first time. I went to the tomtom support http://www.tomtom.com/support/support.php?ID=2 and selected search by keyword. I typed in 'white cross' and found the solution. This involved deleting various files and installing a file called Applications from TomTom Home. So far it seems to have worked.

Posted on Feb 23, 2008

E61N
  • 515 Answers

SOURCE: tomtom won't turn on

  1. Fully charge the unit
  2. Reset with paperclip at bottom of unit
  3. Hold down Power On for a longer period of time, about 10 sec.
It should start...

Posted on Apr 10, 2008

  • 1 Answer

SOURCE: tomtom GO 720 won't connect to tomtom home

hold the reset button in for 15 seconds located on the botton of the tomtom,plug in the usb then the tom tom and turn on this should slove your problem

Posted on May 17, 2009

skyreacher36
  • 74 Answers

SOURCE: Tomtom wont turn on.

try putting a pin into the reset button (right next to the memory slot) do this for about 15 secs, good luck

Posted on Jul 27, 2009

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1 Answer

The screen its not working, i push, hit, and nothing happen, seems like the screen isnt working


Try performing a "soft reset" by taking a paperclip or an other small object and push the button in a small hole on the bottom of your GPS. The more recent TomTom GPS devices don't have a separate reset button. If your device doesn't have one you have to disconnect your device from a charger of USB-cable and you hav to keep pressing the power button until you hear the TomTom startup sound (drums), then release the button and the device will reboot. No settings get lost by this procedure.

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Reset by holding the power button down for approx 20 seconds until you hear the tomtom drum roll then release immediately

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hook it to your usb cable to your for a few hours and then try and start it. first with the power button, it that fails try the hard reset..if neither those work, download tomtom home. follow the directions and tomtom home should be able to repair it unless you have internal problems, like a bad usb port on the gps. bill

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It can be done with difficulty. I change them on a regular basis though as i run a repair business.

If you want me to change it I can do it for a small fee.

paul@cosmicstudios.co.uk

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White Screen


The "White Screen of Death" was a problem plaguing the TomTom One V3 about a year ago. This was brought up in another FixYa thread here- http://www.fixya.com/support/t192218-blank_white_screen

As the solution suggests, call the manufacturer and you can easily have it fixed/replaced

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There is a menu option in ther to tick off those Tips/Tricks messages... search, and you will find ;-)

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The battery inside the tomtom is a lithium iron type. They generaly do not have any memory effect so you don't need to run them down as it serves no purpose. You can charge lithium iron whenever you want. Sometimes if a lithium iron battery drops below its absolutly flat voltage which is somewhere around 3.2 volts in a tomtom , it wont take a charge. This is because the charger has a protection circuit inside it that shuts it down if too much current is drawn. As such if the tomtom battery is really really flat then the charger will see it as a dead short and will shut itself off meaning that the battery wont charge at all. If you open up the tomtom , then using some wire off-cuts insert them into the batteries little plug holes. Connect a 9v battery to those 2 bits of wires " THE RIGHT WAY ROUND " for about 10 seconds . The battery will then be shocked upwards in voltage. This might then be enough for the charger to see the tomtom battery at over the 3.2 volts. Hopefully the charger will then charge it. Be carefull with is 9v as its actually over-voltage and charging lithium iron batteries can be a bit dodgy if you do it for too long. Actually , using a bench power supply is a much safer idea and you can also limit the current too but if youre not technical and dont have the right kit , then its worth trying the 9v battery thing as last resort. hope this helps.

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Tomtom 3rd edition


I think it has to do with hooking up your unit via the usb cable to the computer. I got one from Radio Shack and it worked fine for a day, drove with it and shut it on and off a couple of times. Then I hooked it up to my emachine computer, and all I got was a white screen. Took it back got another one, drove with it, turned it on and off a couple of times, worked fine. Then I hooked it up to my computer, and again the same white screen until I reset it. I noticed all these posts are in the last few days, so I would say it is a bad batch of units. I purchased one for my wife 3 weeks ago and no such problem.

Dec 17, 2007 | Tomtom ONE GPS Receiver

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