Question about Maytag Neptune MAH5500B Front Load Washer

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Maytag Neptune MAH5500BWW washer beeps, will not start, will not go to service mode

The washer beeps 3 times on any button press but does nothing else. I cannot get it into service mode since no buttons respond except with 3 beeps. I have left the machine unplugged for 30 minutes but that does not help. I have also tried unplugging and holding the start button down for 5 seconds. Still no change. Sometimes, when plugged in it beeps randomly.

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Posted on Jan 02, 2017

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SOURCE: Beeping Neptune washer...

Replace control board

Posted on May 25, 2008

  • 1 Answer

SOURCE: maytag neptune

i have maytag neptune wash,modelo mah5500bww,my problem is: no starting,flashing start/pause button,after ten minutes is off.And now is ready for start when press start/pause button

Posted on Aug 29, 2008

  • 549 Answers

SOURCE: Machine starts beeping for no

I don't know if your machine is the Neptune series. If it is, there is a culprit called the wax motor in the door switch assembly that shorts out and fries the r11 resistor on the control circuit board. This could cast as much as $250 to replace the wax motor and control circuit board. It may be better to look for a new machine if it is many years old. If not, you may be able to justify such expensive repairs.

Posted on Dec 10, 2008

  • 10865 Answers


If your washer doesn't seem to work at all, check these:

No power
Lid switch
No power Check to see whether power is getting to the washing machine. Is it plugged in? Has a fuse blown or is a circuit breaker tripped?

Lid switch If the lid switch is defective, your washer can't spin and may not function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washer to get to the switch. If it's defective, you need to replace it.

Some machines have a special lid-switch fuse near the lid switch, inside the control panel. If this fuse blows, the unit won't fill with water until you replace the fuse.

Posted on May 23, 2009

  • 12 Answers

SOURCE: My maytag neptune washer will come momentaraly

There is a door locking unit that should lock when you press go. This must have failed. It lives just under the lid in the middle at the front. It is thermal piston, when you press go it gets power and extends. When it hits a micro switch that tels the washer the door is shut and allows it to continue, else it shuts down. To get at it you have to take the front off, leave the door on.

Posted on Nov 07, 2009

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My maytag neptune is locked... will not start... will not unlock... code nd??? can you help.. i tryed to unplug. reset . nothing

To unlock the door, follow these instructions: 1) unplug the power cord 2) shut off all water connections and remove hoses from source.
3) unscrew the metal access panel on the back side of the touch pad console on the back/top of the unit.
4) unplug the white, three pin connector(red, blue, & yellow wires that are in this order from left-to-right when looking from the back of the washer to the front)
5) plug the power cord into the wall receptacle
6) press the "delicates" & "heavy soil" buttons at the same time for 3 seconds(this puts the unit into the "service mode"
7) press the "extra rinse" button(this will UNLOCK the door Note: I am sending this to MAYTAG as well, although they and their lousy service system and their authorized service affiliates would not even think of offering such emergency help on any web site ....xkellyx

Nov 29, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Only one of the wash cycles on my Maytag Neptune TL washer still works. Nothing happens when you press the other buttons. Most of the lights for the additional options are out too (e.g. water temperature -...

Is it a FAV6800AW or FAV9800AW machine? Sounds like it is. I believe you have a Control Board issue; the Control Board has a 5yr warranty. Do you want to DIY a fix or call in a Appliance Repair Tech? Have you reset the 120VAC power on the machine? If not give the Control Board a hard reset by pulling the washer power plug for 10 seconds or so and then re-power up the machine.
I’ll attach the Service Manual link located on this site for reference. See if you can get into Service Mode, try this.
To enter Service Mode, this from the SM.
Enter / Exit Service Mode
To enter Service Mode press the Enviro Plus and Spin Only keys simultaneously for three seconds or until the control beeps. The Console display will show “00”.

Access Board Output Test by pressing the Delicates key. The console display will show “ot”

The lid lock will lock and the Quick Wash LED will be lit. Will the machine allow you into Service Mode? If not then it’s time to replace the Control Board. Press the Off button to back out of Service Mode.

Let me know what direction you want to go. Rich

Jul 31, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag mah5500bww washer

Unplug the unit for 5 minutes to reset the control. if the control continues to remain locked, this will confirm board failuer and, you will need to replace this control board.

May 24, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Problem with FAV6800AWQ model.

Hello jcgraham75,

Just to let you know the control board is a warranty part for 5 yrs. Look in the back of the FAV6800A/9800A Service Manual if you don’t have your original documentation for your FAV6800AWQ. You will find warranty info and the customer service phone number. Have your serial number and model number handy. That info is on the back right side of the console. Good luck

Mar 25, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag neptune

i have maytag neptune wash,modelo mah5500bww,my problem is: no starting,flashing start/pause button,after ten minutes is off.And now is ready for start when press start/pause button

May 20, 2008 | Maytag Neptune Washer

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