Question about Imation 160GB Apollo 2.5" Portable USB 2.0 Hard Drive
I have a 2011 External Harddrive full of data that I am trying to transfer to my 2013 IMac I just bought. It's not reading the files.
Mac's won't read windows format disc, even if it's capable of reading the files wich I believe Newer Mac Operating Systems CAN DO, it can not read the file SYSTEM used to place them on the disc. You need a third computer. Put the files on a nother computer or two if you need the room or on another media or pocket drive. Use a program that VERIFIES the were moved without errors while copying them, the use the Mac to format the now empty disc drive and download Mac Pooler, or File Stuffer, and copy the files back onto the disc. Now the Mac will be able to read the drive they're on.
Posted on Feb 20, 2014
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Posted on Jan 02, 2017
One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.
USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.
It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure
Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"
If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.
Posted on Oct 05, 2009
SOURCE: My 2.5 Imation Portble (Model
The external storage device has several major components:
* USB cable
* external power-supply
* disk-drive inside the enclosure
* USB-to-disk-drive adapter inside the enclosure.
Try a different USB cable.
Try a different USB port on your computer.
Try a USB port on a different computer.
Take a multi-meter, and measure the output voltage/amperage of the power-supply,
and compare with the specifications on the label of the power-supply.
Open the enclosure, and remove the disk-drive, and attach it as a "slave" drive in a desktop computer, to see if bypassing the USB-to-disk-drive adapter bypasses the problem.
Look at the label on the disk-drive, for manufacturer, product-number, serial-number, and manufacture date. Access the manufacturer's web-site, and use "check warranty status" to see if the warranty still is valid. If so, the drive can be replaced, at minimal cost to you.
Buy a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.
Search online for a professional "data recovery service". For a significant fee, they can repair your disk-drive, just long-enough to copy your files to a new disk-drive.
Posted on Nov 06, 2010
SOURCE: Hi.My Imation Apollo 2.5" 500GB
With any luck, it may just be due to a loose cable or connection inside. You need to open the unit and make sure everything is properly connected.
Posted on Mar 14, 2011
External Hard Drives generally do not need drivers. If the hard drive came with 2 usbs, then plug them both in. Your drive maay require more power to work properly. Again you may need two USB port to power it as 1 single USB does not carry that much power with it.
Posted on Jun 25, 2011
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