Question about Ingenico i6780 Signature Capture Pad - (6780US0035)

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Ingenico model #i6780 will not diplay signature

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SOURCE: Blank screens on ingenico i6780

hardware issues, they need to go back to ingenico or someother repair depo for repair.

or so I have seen. If anyone else or you have a different suggestion, please post.

Posted on May 22, 2010

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How do i fix ingenico i6780? The screen is black


Ensure there is power to the Signature Capture Pad (SCP).

If there is power to the SCP, you should see a lit LED in the top-left hand corner.

If not, then it is a power issue. Check your power supply and the powerbar or outlet it is plugged in to.

If there is a lit LED, then chances are the board-level battery is dead. It's a button-style battery. You can not replace it yourself.

You will need to contact Ingenico or the company that sold it to you, to arrange for them to replace this battery.

Any attempt to open the SCP will most likely result in completely disabling the SCP, requiring it to be sent to Ingenico for repair.

Apr 23, 2014 | Ingenico 6580us0001 I6580 Pciped Upos...

1 Answer

I have 2 ing@nico i6780's that need repair, the back light is out where can i have it fixed or how do i fix it


the only way that i know to get this fix is calling directly to Ingenico or you merchant provider if you have any warranty on it.here is the website. I hope this work for you.
http://www.ingenico-us.com/ingenico-customer-services_96.html?lg=US

Dec 10, 2010 | Ingenico i6780 Signature Capture Pad -...

2 Answers

Blank screens on ingenico i6780


hardware issues, they need to go back to ingenico or someother repair depo for repair.

or so I have seen. If anyone else or you have a different suggestion, please post.

May 07, 2010 | Ingenico i6780 Signature Capture Pad -...

3 Answers

Hardware attack


Having similiar issues with the i6780. We are experiencing high percentage of hardware attacks/loss of encryption. Talked with ingenico support, they made reference to a known board issue, but i have not been able to get any details.

Jun 30, 2009 | Ingenico 6550 TERMINAL OPOS POWER SUPPLY...

3 Answers

Reprogramming ingenico 6550


you would need to have the company who does your creditcards now reprogram the machine for you.i changed to pnc bank and had my old unit and a new one from them. they reprogramed my old one for free so i had a backup if i needed it

Dec 08, 2008 | Ingenico 6550 TERMINAL OPOS POWER SUPPLY...

1 Answer

I6550 configuration/initial install


You can find the user's manual at the URL below. From my experience, using this terminal requires active support from your POS software. It is said to work with Microsoft RMS, but I'm still trying to get mine to talk to the computer. Good luck with it.


www.ingenico.com/INGENICO_GALLERY_CONTENT/Documents/USA/products/multilane/DL00458_RevE_i6500.pdf

Sep 08, 2008 | Ingenico I6550 (6550US0041)

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