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Do not remove usb cable

At setup

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2 Answers

I need to hook the printer up to my computer for wireless printer

You need to plug the printer into the computer using a USB cable for first time setup. Once it is setup you can remove the cable.

Apr 25, 2011 | Computers & Internet

1 Answer

Printer does not respond to computer

Check the type of connection - are you using a USB connection or a Wireless connection?
- If USB, turn off the printer. - remove the power cable at the back of the printer, then remove the cable to the wall outlet. Wait for 10 sec. then reconnect all cables. - turn on the printer and check if the computer detects the printer. - If not, try to remove the USB cable at the back of the printer and computer. Wait for 5sec. reconnect the cable back. Try other USB port if not detected. - If still not detected try to use another working USB cable. - If replacing the cable did not resolve the issue, try to install the driver of the printer.
- If wireless connection try to check if the printer is connected to your router. Run the Wireless Setup Wizard in the front panel of the printer. Select the name of your router. - Download the Network Diagnostic Utility on the website to check what is causing the issue. It will give you the instruction on how to resolve the problem.

Apr 03, 2011 | HP Office Equipment & Supplies

1 Answer

New usb cable dosent work :S

try to reinstall the drivers and connect the printer afterwards

Oct 20, 2009 | HP LaserJet 1018 Printer

1 Answer

Hp 5510 wont recognize scanner

Step one: Check the All-in-One, the USB cable, and the connection You must use a USB cable that is less than five meters (16 feet five inches) in length to connect All-in-One products. Do not use patch cables to increase the length of an existing cable; however, you can use a powered USB hub if you need more length. USB-to-parallel adapters are not supported by HP All-in-One products. Disconnect any other USB printers—USB scanners, USB cameras, and any other USB connected peripherals other than keyboards and/or mice—while you test the USB connection to the All-in-One. If the connection to the All-in-One succeeds with only the All-in-One connected to the computer, start reconnecting USB devices one at a time. If the connection fails after reconnecting a device, you may need to purchase and install a USB hub or uninstall the software for that device. Checking the All-in-One and the USB cable Perform the following steps to verify that the All-in-One is working correctly and to verify that the USB cable connection is not the problem:
  1. Check the front panel of the All-in-One to verify that it is turned On and does not have an error. Correct any problems found.
  2. Print a self-test page from the front panel of the All-in-One. If the page does not print, verify that the front panel is installed, all doors on the All-in-One are closed, and check the paper supply for problems. If the problem cannot be determined, contact HP for assistance. Follow these steps to print a self-test page:
    • Models that have a Setup or Menu button: Press the Setup or Menu button until Reports appears in the display, and then press Enter . Use the arrow buttons to scroll through the options until Self-Test Report is selected, and then press Enter .
    • Models that do not have a Setup or Menu button: Press and hold the Cancel button, and then press the Color Start Copy button.
  3. Disconnect the USB cable and examine it. Replace the USB cable if it is damaged or shows any signs of having been pinched, crushed, or run over by chair rollers.
  4. With the computer started and the All-in-One turned on, plug the USB cable into a USB port on the back of the computer or into a powered hub and then reconnect the USB cable to the All-in-One. USB ports in a keyboard and on the front of some computers may not provide enough power to maintain communication with an All-in-One device.
  5. If another USB cable is available, replace the USB cable to verify that the cable is not the problem.
Verify that the computer supports USB and check the Device Manager Some computers do not come from the factory with the USB port enabled. If the All-in-One was connected before the software was installed, Windows device detection (Plug and Play) will not occur correctly. Complete the following steps to check whether the USB port is enabled and check for unknown entries in the Device Manager:
  1. Right-click My Computer (click Start first in Windows XP) and then click Properties .
  2. Select the Hardware tab, and then click Device Manager .
  3. In the Device Manager, scroll to the bottom of the list of installed devices and look for the Universal Serial Bus (USB) entry. This might be listed under System devices .
    • If you see the Universal Serial Bus (USB) entry, then Windows has recognized and configured the USB port. Proceed to Step 4.
    • If you do not see the Universal Serial Bus (USB) entry or there is a yellow exclamation or question mark next to the USB controller, Windows has not recognized the USB port, the port is disabled in the computer BIOS setup, or there is a problem with the USB port setup in Windows. Contact the manufacturer of the computer for assistance correcting these problems.
  4. Look through the listed devices for any devices that have an exclamation or question mark beside them. Click the plus next to any of these devices to view additional information about the device. If the device listed is an entry for the HP All-in-One, do one of the following:
  5. Devices that have a question mark next to them: Remove the entry by highlighting the device and then clicking Action and then Uninstall . After the device has been removed, disconnect and then reconnect the USB cable to the All-in-One.
    • If the problem persists, disconnect the USB cable from the All-in-One and then uninstall the software following the directions in the HP document Uninstalling the HP All-in-One Software (bpu01843) (in English). Be sure to use any software cleanup utilities listed in that document for your product model and then reinstall the software.

Jun 23, 2009 | HP Officejet 5510 All-In-One Thermal...

2 Answers

Hp officejet J4580 will not print

First do not plug the Printer USB cable

Start Installation and then when Setup asks to connect the USB cable Plugin to your system.
Make sure the Printer is connected and Powered ON during the initial setup.

i think this shall resolve ur problem

Follow these steps to remove any installed or partly installed software, and then reinstall the software for the product. Step one: Uninstall the software
  1. Disconnect the USB cable from the computer.
  2. Click Start , and then click Control Panel .
  3. Click Add or Remove Programs .
  4. Remove all items that are related to HP software. To do this, use the following steps:
    1. Make sure that the option Change or Remove Programs is selected.
    2. Click the HP software to uninstall, and then click Remove .
  5. Restart the computer
In case you have McAfee anti Virus software install please make sure that it is not blocking the HP setup EXE files.

Dec 30, 2008 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

Epson Stylus C46 InkJet

Check USB cable.
Try different cable and connect it to different usb port.
If it is not the cable, do the following driver reinstall:
Disconnect printer from usb
Remove printer from 'installed printers' in Windows.
Install again driver from disk with printer not connected.
connect printer when required by setup procedure or after installing drivers.
If it still does not wark then the printer is faulty.

Jul 11, 2008 | Epson Stylus C46 InkJet Printer

1 Answer

Connecting Printer

Ideal way to install HP printers is remove USB cable before you start running setup process. when you run setup it will prompt you and ask to plug USB cable then proceed after connecting.

Dec 12, 2007 | HP PAVILION A6230N DESKTOP PC

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