Question about Webroot Computers & Internet
My netflix says I have an internet connection problem and i think its because webroot is blocking microsoft silverlight, what can i do to fix this?
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Posted on Jan 02, 2017
Try re-installing the software. Also, there maybe registry or windows related problems but there's a solution to that: run TUNEUP UTILITIES and run a full system check on your computer.
Also, make sure your activation key or registration has not expired.
Hope this helps
Posted on Apr 01, 2009
SOURCE: Webroot antivirus won't run.
I'd uninstall and go with something like Avira Antivirus
I haven't had ANY issues running this program. All I deal with is the occasional pop up when new definitions are installed. For what it can do, I think it's the best out there for it's price range...free.
If you wish to stick with Webroot...it sounds like it's conflicting with other program/s. Make sure your program is compatible with your OS. It wouldn't surprise me in the least if it were Vista.
Posted on Jul 09, 2009
SOURCE: Webroot problems
I just went through this this afternoon, I spent 8 hours removing and updating and loading McAfee and running it too.
Webroot is a bad program, it is hard to remove and some of the componets just cannot be removed unless you do a search for the file and then delete it....if you need a certain dll then the anti-virus should detect that and remove or quarantine it.
I would suggest that you remove Webroot, and install another anti-virus program...I swear by McAfee, it removed over 30 problems or quarantined them, it works and is well worth the money spent....If you have Comcast, it is FREE to download on all of your computers in your home....just part of the internet service.
PS...Uniblue registry booster is no good, and another one that is hard to remove...it has spyware too.
Posted on Aug 01, 2009
Tips for a great answer:
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The Windows Installer Service is required to install Spy Sweeper/Webroot AntiVirus 5.8 or Spy Sweeper/Webroot AntiVirus/Webroot Internet Security Essential
6.1. However, by Microsoft's design, the Windows Installer in not
available in Safe Mode. On rare occasions Safe Mode installation is
still desirable, so Webroot has engineered a method to make this
possible. This method uses a file called "SafeCore.exe".
the installation is performed using "Safe Mode with Networking" and an
active internet connection is available, the Version Guard feature of
our installer will automatically download and run SafeCore.exe. No
action on the part of the user is required. Otherwise SafeCore.exe will
need to manually be placed in the same folder as the standard Webroot
if the installer file is already on the Windows desktop, copy
SafeCore.exe to the desktop as well, and then run the Webroot
AntiVirus/Spy Sweeper/Webroot Internet Security Essentials 5.8/6.0
installer to begin the installation process).
obtain a copy of SafeCore.exe, please first check what version of the
Webroot software you are trying to install. Right click on the installer
and choose Properties, and then click on the Version tab. A File version will be listed.
If the file version is different than the two listed above, please contact Webroot Technical Support for an alternative option.
the computer you are trying to install on does not have a network
connection, it may be required to transfer this file from one machine to
another using removable media such as a USB drive or CD-ROM.
If installing Spy Sweeper/Webroot AntiVirus/Webroot Internet Security Essentials 6.0, the Backup Component may not install completely in Safe Mode since it contains components that require the Windows Installer Service to install completely. You will need to re-run the installation in normal mode to activate the Backup component.
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