Question about Bose Wave Music System CD Shelf System
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: bose 321 DVD System
Remve the power-plug from power socket of your house. Leave unpowered for 2 mins, then connect and power-on. Lets wait for display ''Bose -3-2-1' off. Then push eject.
Posted on Jan 13, 2008
SOURCE: Bose 321 DVD Stuck Won't Open
This can happen if the disc has been put in upside down accidentally, if both sides are highly reflective (e.g. blank recording discs). If so, you need to get the system to eject the system before it attempts (and fails) to read the wrong side of the disc:
On the back of the Acoustimass module (sub woofer) is a power switch. Use this to the turn the system off and wait 30 seconds. Switch it back on, the media centre flashes up "Bose 321" - press the eject button firmly once as soon as this disappears. If this works, contact Bose with the serial number from the media centre to see if the system needs a (free) software update (a disc they send in the post) - just in case the system is having general disc reading issues.
However, it may be that the drive has failed - it's a mechanical part in a mass produced system so this is not unreasonable, just disappointing. But because you have bought a premium system, the company will rush to help you - call them for a repair and explain you need the disc back urgently. they'll probably arrange an urgent, fast turnaround repair....
Posted on Jan 16, 2008
if will not read a laser lens cleaning disc , then it will need to be opened up and the laser lens will need to be cleaned manually with the cleaning solution and a cotton tip , but do it easy and dry the lens with the cotton tip
if that don't do it then the laser mechanism will need replacing
Posted on Nov 27, 2008
-If this happens on all DVDs, then this may need to be repaired (Bose will repair this for free if this is the case- they can test it too)
-If this happens on some or most DVDs, you can try a firmware update. Call Bose at 800-367-4008 and tell them about this. Request the most recent software/firmware update disc.
If you haven't already, just try resetting this first. (unplug the power cord from the acoustimass module for about 30+ seconds and try again)
If this happens primarily on rentals or home-made dvds, an update will most likely fix the problem.
Posted on Jul 17, 2009
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