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Cat eye wireless not receiving signal brand new out of box

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Track basic cycling data and combine with power, heart rate and cadence data to target and reach training goals. Upload ride data to web-based training sites, such as CatEyeAtlas.com and Training Peaks where you can visualize your activity, analyze performance and share your ride.


If this is what you are talking about then no the wireless doesn't work the way you think it does. Wireless is for connection to other devices that this company sells, not for connection to the internet, that's what the usb cable is for.

Hope this helps and that we are talking about the same thing.

Posted on Feb 23, 2014

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Posted on Jan 02, 2017

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Hi My bike has recently been serviced and now the computer won't recognise any distance travelled. The sensor is all in line etc and the display is fine...any suggestions?


Below is the answer from Cat Eye's website. 9 times out of 10 the magnet has moved either up the spoke or the front wheel was put on with the magnet on the opposite side from the sensor. After that the sensor could of moved outboard a cm or 2 from the magnet. Then start with the battery tests as outlined below. Remember with a wireless model you have two batteries, one in the computer and one in the transmitter.

From Cat Eye's website http://knowledgebase.cateye.com/questions/67/How+do+I+get+my+computer+head+unit+to+register+a+signal+with+the+sensor%3F

How do I get my computer head unit to register a signal with the sensor?
If you computer head unit does not pick up a signal or does not seem to "communicate" with the sensor - check the following:

First, make sure the "AT" icon or "AUTO" is displayed on the screen (computer is in auto-timer mode, not manual stop/start mode).

Second, make sure the magnet is passing within 2-3 mm of the mark on the sensor (on the fork blade or chainstay, depending on model).

If neither help restore a consistent signal, then it could be either a low battery or a damaged wiring (Bracket/Sensor) kit.

Even if the LCD display is clear and bright, the battery may be too low to transmit a signal from the sensor to the computer head unit.

Next, with a fresh battery installed, try performing a manual restart operation to bring the LCD display back to life. Do this by either 1. pressing both buttons (Mode and Set on back) OR 2. all three buttons (Mode, Start/Stop, and small Set button on back) at once and then releasing all three OR 3. by pressing the AC (all-clear) button if your computer has one. This should bring the display back to life, and the unit can now be re-calibrated for your bike. See if consistent signal is re-established.

Finally, If that does not help, take a paper clip and bridge the 2 diagonally opposed metal contacts on the back of the computer head unit. If random information appears in the current speed display (upper portion of screen) while bridging the contacts, then the computer head unit is fine and the problem lies with the bracket/sensor kit. It may be stretched or damaged just enough to interrupt the signal transmission, even if not visibly so. If that is the case, please visit our small parts site to purchase the appropriate replacement sensor kit.

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generally this will be caused from lack of signal, or dirt in the mouses "eye" , try moving the wireless reciever alittle closer to where the mouse is being used.
also, try blowing in the "eye" of the mouse really hard.

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