Question about Dyson Dc-18 "slim" Upright Model Replacement Motor Filter Part

1 Answer

My dyson 18 slim will only **** out of the top and not the bottom when you recline it.

When I recline the vacumm back to vacumm out the bottom where the brush I turns but the suction is still out the top

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1 Answer

  • Official Brand Answer
  • 2,572 Answers

Hi Ray, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC18. From what you've described, it sounds like something may be jamming the changeover valve.

We'd like to take you through some quick troubleshooting checks as our experts may able to help you resolve this over the phone. If not, we'd be happy to discuss your options for repair with you.

You can reach us by calling 1-866-693-9766 (US), 0800 298 0298 (UK), 1-877-397-6622 (CA). We'll look forward to hearing from you.

Posted on Mar 07, 2014

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: rotating brush will not turn on my Dyson DC07

Yes I had the same problem on my animal Dysom. There is a button on the top of the dysom that turns the cacuum on. Right beside that button is another one that turns on and off the brush!!! Good luck!!! I accidently one day bumped that button and couldn't get my brush to work but after troubleshooting it, that was my solution.

Posted on Jan 24, 2009

  • 5 Answers

SOURCE: dyson 18 losing suction

Check the HEPA filter if it has one. This bit of foam gets clogged over time and significantly reduces the suction especially if you've been vacuuming a lot of very dusty areas i.e. dust from building work etc. Just wash the filter with lots of water and leave to dry before reinserting.

Posted on Aug 12, 2009

  • 1 Answer

SOURCE: Dyson 17 Brush Motor not working. I was an idiot

I am so sick and tird of this happening to me- it seems like the sammlest things cause my brusj motor to stop. It has happend 4 times, 3 of which were covered under warrenty and cost $80 in shipping to have fixed everytime!!! I am now out of warrenty and refuse to pay that kind of money for a machine that was alreaydy over priced. So I would love to know if you found an answer to your question...

Posted on Apr 02, 2010

Dysonteam
  • 167 Answers

SOURCE: My Dyson dc 18 slim extender wand has NO suction.

Hi its Darran at Dyson.

To clear the blockage remove the wand/hose assembly from the machine and the remove the wand from the hose. If the blockage is in the wand handle, you will ned to use a narrow stiff object long enough to poke through it to try and clear it. If the blockage is in the hose, you should be able to remove it completely from the machine then this will help you remove the blockage.

Should you need any further help or advice, please call us on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Posted on Apr 20, 2010

  • 53 Answers

SOURCE: dyson dc17 animal stopped sucking. brush still

Make sure the flexible hose that connects the beater brush housing up to the connection up by the dust bin is still connected. It could also have a hole in it so check for that as well.

Posted on May 31, 2010

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Hi its Darran at Dyson.

Its possible that the brush bar is not turning when you release the head into the vacuuming position. Please ensure you complete a full blockage procedure as per your user guide to see if this resolves the problem. If you do not have a copy of the user guide to hand, please visit the Support section on our website at www.dyson.com.

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Dyson 18 losing suction


Check the HEPA filter if it has one. This bit of foam gets clogged over time and significantly reduces the suction especially if you've been vacuuming a lot of very dusty areas i.e. dust from building work etc. Just wash the filter with lots of water and leave to dry before reinserting.

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Dyson DC17 now noisy and harsh click


I am having the same issue with the clicking noise when I try to open mine. Dyson has told me it's "not their problem" What it is is the little curved part that moves to change the suction to the wand vs the brush is catching on the tab that holds it up. It's out of alignment somewhat. Mine has been so bad that it has fallen off each time I open the vacumm. A costly repair of $172 each time. I can't get the piece put back on by myself.
The repair man finally filed down the little tab at the top that it hooks to when you set the vacumm upright. The curved piece is still falling off, so its back to the shop again. Dyson, still swears it's not their issue. The heck it isn't!
My vacumm is the same age as yours. I love it, we have 3 very large dogs that shed heavily, the vacum gets used 3x a day. It's the wear and tear on that tab. I'd love to know if you can get dyson to listen to these complaints any better than I have.


The sound with the brush- is something caught inbetween the brush and the cover? Do you have any smell? I had to replace my "lifetime guarenteed" belt.
Good luck
Shell

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