Question about Dyson Dc-18 "slim" Upright Model Replacement Motor Filter Part
When I recline the vacumm back to vacumm out the bottom where the brush I turns but the suction is still out the top
Hi Ray, it's Jack at Dyson.
I'm sorry to hear you're having difficulty with your DC18. From what you've described, it sounds like something may be jamming the changeover valve.
We'd like to take you through some quick troubleshooting checks as our experts may able to help you resolve this over the phone. If not, we'd be happy to discuss your options for repair with you.
You can reach us by calling 1-866-693-9766 (US), 0800 298 0298 (UK), 1-877-397-6622 (CA). We'll look forward to hearing from you.
Posted on Mar 07, 2014
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Posted on Jan 02, 2017
Yes I had the same problem on my animal Dysom. There is a button on the top of the dysom that turns the cacuum on. Right beside that button is another one that turns on and off the brush!!! Good luck!!! I accidently one day bumped that button and couldn't get my brush to work but after troubleshooting it, that was my solution.
Posted on Jan 24, 2009
SOURCE: dyson 18 losing suction
Check the HEPA filter if it has one. This bit of foam gets clogged over time and significantly reduces the suction especially if you've been vacuuming a lot of very dusty areas i.e. dust from building work etc. Just wash the filter with lots of water and leave to dry before reinserting.
Posted on Aug 12, 2009
I am so sick and tird of this happening to me- it seems like the sammlest things cause my brusj motor to stop. It has happend 4 times, 3 of which were covered under warrenty and cost $80 in shipping to have fixed everytime!!! I am now out of warrenty and refuse to pay that kind of money for a machine that was alreaydy over priced. So I would love to know if you found an answer to your question...
Posted on Apr 02, 2010
Hi its Darran at Dyson.
To clear the blockage remove the wand/hose assembly from the machine and the remove the wand from the hose. If the blockage is in the wand handle, you will ned to use a narrow stiff object long enough to poke through it to try and clear it. If the blockage is in the hose, you should be able to remove it completely from the machine then this will help you remove the blockage.
Should you need any further help or advice, please call us on 0800 298 0298 (UK) or 1866MYDYSON (US).
Dyson Customer Service
Posted on Apr 20, 2010
Make sure the flexible hose that connects the beater brush housing up to the connection up by the dust bin is still connected. It could also have a hole in it so check for that as well.
Posted on May 31, 2010
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