Question about Microsoft Xbox 360 Console

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Disc tray won't close!

Okay, so I selected the "Open Tray" option on the Xbox Dashboard, and the disc tray opened. I put in Sonic The Hedgehog and tried to close the tray, but it didn't work! I tried to close it both manually (by pushing the button on the front of the console) and by using the controller to select "Close Tray" on the Dashboard, but the tray just stayed open! What the hell?! Is the tray stuck or something? I worked all summer to pay for my 360 and really don't need it screwing up right now! Please help me!

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  • Anonymous Mar 16, 2014

    my disc tray will not open or close

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2 Answers

I know this sounds carzy but mine just did that and i pushed it in hard but not too hard and then tried opened it and when i hit the close button it worked

Posted on Oct 28, 2007

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Does sound crazy, but i used combo of slight pushes with kept pressing button and once i pushed it in all the way, pressed the button and works like new

Posted on Mar 06, 2008

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Posted on Jan 02, 2017

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1 Answer

416B-4174-1601-0300-C800-0036


here's the solution that may work for you

  1. Eject the disc tray and remove any disc from the console.
  2. Important: Do not close the disc tray. Leave it open.
  3. With the disc tray open, remove the power cord from the back of the console.
  4. Gently push the disc tray about half-way back into the console.
  5. Plug the power cord back into the console.
  6. Push the power button on the console. The tray should close the rest of the way, then the console should restart and display the Xbox Dashboard.
  7. Important Do not use the controller or the disc eject button to turn on the console.
  8. Try updating your console software again.
What this does is put the DVD drive into Mode-B, which is an alternate operating state that allows the drive's physical memory banks to be flashed with new firmware. Because the latest XBL update involves flashing the drive with new firmware, you may need to physically put the drive in Mode-B. The latest update flashes the drive to make it compatible with Microsoft's new high-capacity disc format, XGD3, which will be used sometime in the future.

Jun 10, 2014 | Microsoft Xbox 360 Console

1 Answer

Tray won't close


Use the following steps to close the disc tray on an original Xbox 360 console.
Step 1: Remove the disc from the tray Step 2: Make sure the faceplate is on correctly
The faceplate is the plastic piece on the front of your console.
  • Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.
  • If you find that the faceplate is the problem, please contact Xbox Support to order a replacement faceplate.
If this does not resolve your issue, please try step 3. Step 3: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray successfully closes, open the tray and insert a disc. Now try opening and closing the tray with a disc in the tray.
Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.
If your disc drive still will not close, please try step 4. Step 4: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox 360 console.If your disc drive still will not close, you need to have your console repaired.
  3. Step 5: Request a repair If the disc tray still won't close properly, your Xbox 360 console needs to be repaired.


Xbox 360 S consoleUse the following steps to close the disc tray on an Xbox 360 S console. Step 1: Remove disc from the trayIf there is a disc in the disc tray, remove the disc. Step 2: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray closes successfully, open the tray and insert a disc. Now, try opening and closing the tray with a disc in the tray.

Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.

stickerdisc.jpg

If the disc tray still will not close, please try step 3. Step 3: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox S 360 console.

If the disc tray still will not close, you need to have your console repaired. Step 4: Request a repairIf the disc tray will not close, you need to have your console repaired.

Dec 16, 2010 | Microsoft Xbox 360 Console

1 Answer

When i put a game in my xbox 360 it says reading then open tray


I found a solution that works for me after a long period of time with this problem.

Get an air spray canister (just compressed air), open your Xbox's game tray, take the disc out, then spray the air along the tray, moving side to side inside the Xbox. You may want to spray into the vents, too, just to be sure.

This worked for me, and it was the only thing that worked for me. I had already tried hitting the console with the controller (gently), and doing the stuff Microsoft recommends etc.

If that doesn't work, you could try gently knocking the top of the Xbox with your conroller, when you put the disc in, as I've heard that works for some people.

Another thing that works for some people is taking the disc out, closing the tray, then when it goes to Open Tray, open the tray, put the disc back in and then closing the tray again.

Jun 19, 2010 | Microsoft Xbox 360 Console

2 Answers

My xbox will not read discs it just says open tray


I found a solution that works for me after a long period of time with this problem.

Get an air spray canister (just compressed air), open your Xbox's game tray, take the disc out, then spray the air along the tray, moving side to side inside the Xbox. You may want to spray into the vents, too, just to be sure.

This worked for me, and it was the only thing that worked for me. I had already tried hitting the console with the controller (gently), and doing the stuff Microsoft recommends etc.

If that doesn't work, you could try gently knocking the top of the Xbox with your conroller, when you put the disc in, as I've heard that works for some people.

Another thing that works for some people is taking the disc out, closing the tray, then when it goes to Open Tray, open the tray, put the disc back in and then closing the tray again.

Jun 17, 2010 | Microsoft Xbox 360 Console

1 Answer

Won't read the disc.


You can check the Open Tray error troubleshooting tip i have put on FixYa, check the link here

Happy Gaming, please do take time to rate my solution

Regards
KreativeGeek
http://gamingbox.wordpress.com

Jun 08, 2010 | Microsoft Xbox 360 Console

2 Answers

Put disc in xbox 360, said reading then open tray. wont play no discs


@paulhull58 when the disc tray closes push down firmly on the top of your xbox where the tray is. if not clean your disc.

Apr 04, 2010 | Microsoft Xbox 360 Console

2 Answers

Xbox 360 disc


select the open tray and open it then close it. If tht doesn't work then pay for xbox repair, sorry, I'm having 360 problems, too. I'm just trying to help other people to improve karma, lol.

Jul 29, 2008 | Microsoft Xbox 360 Console

2 Answers

Open tray close tray reading open tray


call xbox customer support at 1-800-4MY-XBOX

Jan 18, 2008 | Microsoft Xbox 360 Console

2 Answers

How to rip musc to my harddrive


Play Recordable CDs Containing MP3/WMA Audio Files
To play recordable CDs containing MP3 and/or WMA audio files:

Press the eject button on the Xbox 360 console (or select Open Tray from any area of the Xbox Dashboard) to open the disc tray.

Place a data CD-R or CD-RW containing MP3 and/or WMA media on the disc tray with the label facing up (to the right if the console is vertical).

Press the eject button (or select Close Tray from any area of the Xbox Dashboard) to close the disc tray.
Go to the Media area of the Xbox Dashboard. Select Music, Current Disc.
To play all tracks on the CD, select either Play All or Add to Current Playlist.

If you have an existing playlist open, Add to Current Playlist will append all tracks on your current CD to that playlist. Selecting Play All will clear a current playlist and create a new one consisting of all the files on the current CD. (Be sure to save your playlist, if desired, prior to selecting the Play All option.) Files are added to a playlist in alphabetical order by file name. Playlists start again from the beginning once the final track has played.


riz.

Nov 18, 2007 | X-Gaming X-Arcade PC Joystick (XGMPC)

3 Answers

Xbox does not read discs.


Getting to the dashboard screen is a good thing but still cannot rule out a bad circuit board or power supply. All the symptoms point to a bad DVD drive but the opening/closing by itself do indicate a problem with the microprocessor. Can you turn the power on and off with the small button?? If not, would definitely suspect bad board.

Aug 16, 2006 | Microsoft Xbox Console

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