Question about Whirlpool AD50USL Dehumidifier

1 Answer

Unit is not collecting water and carpet is wet

Unit runs all the time we have a water leak that we can't find. Carpet is wet so I know there is moisture to remover. Unit is 10 yrs old and is not collecting water anymore. Has worked great for years any help on fixing this unit.

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  • Whirlpool Master
  • 3,368 Answers

Unplug it and let it dry out. Place it on old newspaper and start. Check the paper and look for the wet spot. That will let you know where the water is coming out of the unit. Check that area, it is probably a bad seal on the drain or a crack in the water container.

Posted on May 01, 2014

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Posted on Jan 02, 2017

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ttech
  • 139 Answers

SOURCE: Unit cycles off but back on quickly. Does not remove moisture.

It needs the Cover removed and take to the Local Car wash and clear the Front and Back out get all the Junk off of it Use Engine Cleaner first let soak then High Rinse Bring Home let sit outside for A Couple of Hours reassemble and She should Run like New ttech

Posted on Jul 21, 2007

heatman101
  • 43501 Answers

SOURCE: Unit runs but is not operating properly.

Hi,
There are many reasons for a dehumidifier2_bing.gif to not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier2_bing.gif.

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101

Posted on May 05, 2010

  • 50 Answers

SOURCE: Dehumidifer Runs but doesn't collect water

Depends on he conditions of the water. These units are relatively inexpensive and typically do not justify the expense of repair. I'ld donate it to an air conditioning school and buy another one.

Posted on Jul 19, 2010

  • 4736 Answers

SOURCE: Product is about 6 years old. Used in basement.

There is some service that you can do ... Clean the filter and the cooling coils, regularly. Check the humidity level that you have the unit set on. It may be set to low and there's just not that much humidity in the air at this time, for it to collect. From what you said, it sounds like you may have it set on continuous cycle which could account for the lack of a lot of water in the bucket. In continuous run, the fan stays ON all the time. It's supposed to do that, so that the air is constantly moving and the sensor only turns the compressor ON, if it senses a humidity level 5% higher than what you have it set for. Try running the unit on a 1 or 2 hour cycle (if your model will do that) rather than continuous cycle.

Hope this helped you troubleshoot and solve the problem. Please let me know. Thanks.

Posted on May 18, 2011

heatman101
  • 43501 Answers

SOURCE: the unit still makes a running noise but seems to

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Posted on Sep 07, 2011

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not that big of a job ! it just needs a good cleaning out, start by unhooking power and then remove outer case , look inside at area that has lots of fins !! fine aluminum ones !! there should be a water tray just below the fins ! im betting this is well garb'd up with yuk!! take a 50/50 water bleach solution (gloves would be a good idea too) and work some f this around in the tray till it loosens up , remove with old towels or rags (throw em away) and find the drain hole in the tray that allows the water to drain into collection pan and poke down it with the end of a old pencil to clean it out as well (don't use metal) don't forget to clean your fan blades off too before reinstalling cover and leveling unit before reconnection power

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Robert, The water tubing that runs form the interior of the unit to the water bucket is clogged to solve this problem, turn the unit OFF & unplug it. Then do the following.

Remove the water collection bucket and look up inside the bucket holder cavity. You will see either a drain hole or small tubing that drains the water into the bucket. Using an appropriately sized, 18" long, plastic Zip Tie, carefully insert the tip of Zip Tie into the hole or tubing. Continue to push it in until you reach a bend in the tubing. You will need to gingerly work the Zip Tie past this bend, until it either bottoms out or you run out of usable Zip Tie. Then slowly pull the Zip Tie back out while rotating (twisting) it. This will breakup any clogs. As you reach the inserted end of the Zip Tie, be prepared, as some water may follow. Reinstall the bucket, plug the unit in and turn the Master ON/OFF Switch to ON. Set the humidity extraction level to 35% or Maximum if you have a manually controlled unit. Allow the unit to run, while you monitor it for any leakage.

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HI, I bought a AD50USV gold dehumidifier at Canadian Tire 2 years ago. Last weekend when I went down to my basement there was water around the machine on my carpet! It was leaking but I cannot find the...


What has happened is the the tubing that fills the bucket is clogged. To solve this, first turn the unit OFF & Unplug it. Then, remove the water collection bucket and look up inside the bucket holder cavity. You will see either a drain hole or small tubing that drains the water into the bucket. Using an appropriately sized, 18" long, plastic Zip Tie, carefully insert the tip of Zip Tie into the hole or tubing. Continue to push it in until you reach a bend in the tubing. You will need to gingerly work the Zip Tie past this bend, until it either bottoms out or you run out of usable Zip Tie. Then slowly pull the Zip Tie back out while rotating (twisting) it. This will breakup any clogs. As you reach the inserted end of the Zip Tie, be prepared, as some water may follow. Reinstall the bucket, plug the unit in and turn the Master ON/OFF Switch to ON. Set the humidity extraction level to 35% or Maximum if you have a manually controlled unit. Allow the unit to run, while you monitor it for any leakage.

NOTE: If you don't have a Zip Tie, you may use something similar ( i.e.a long pipe cleaner), but NO wire coat hangers


Hope this helped you troubleshoot and solve the problem. Please let me know. Thanks.

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If it's and area rug, vacuum it to. Then drape it up off the floor over a couple of saw horses or wooden chairs, so the the dehumidifier will fit under one end like a tent. That will dry it out with in 4 or 5 hours.

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