Question about Xerox Phaser 6700Dn - Printer - color - duplex - laser - Legal, A4 -
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Posted on Jan 02, 2017
SOURCE: Xerox Phaser 8560 Not Duplexing
Check to make sure that "Plain Paper" is selected as the paper type for tray 2 in the printer's internal setup. If it's not set as the default then the printer may think you have labels or some other special media loaded that can't be printed in duplex.
1. Go to the printer.
2. Use the up and down arrow keys to hilight "Paper Tray Setup" on the main menu and push "OK".
3. Use the up and down arrow keys to hilight "Tray 2 Paper Type" and push "OK".
4. Hilight "Plain Paper" and push "OK".
5. Press the return button (the one with the little rounded arrow symbol) to return to the main menu.
That should solve it.
Posted on Mar 18, 2009
Since duplex doesn't get used a lot, much dust collects in the duplex unit. Remove it and thoroughly clean it by blowing dust off. Look for scraps of paper that might have settled in there.
Posted on Aug 04, 2009
I don't have an answer, but I can add some detail since I have the same problem (6250 that suddenly won't duplex).
I have a wired network with multiple Vista machines connected and have been duplexing just fine for YEARS with the same PCs and same drivers. One day my wife complained she couldn't duplex and I messed around, updated drivers, rebooted everything, etc. etc. and finally gave up and sent the print job from my laptop where it duplexed just fine.
About a week or so later I noticed that my laptop would no longer duplex either! Once again I updated the drivers, rebooted, tried different settings, etc. etc. but no luck.
I'm pretty convinced that a Windows patch has caused this issue (which is why there is a timing difference between my machines). I've rolled back my system to remove several patches and things seem to work fine again, however I'm not exactly sure which patch causes the problem AND within a few days Microsoft reinstalls the patch automatically.
Unfortunately I'm not confident that Xerox will put much effort into fixing this driver problem since this is not only an "old" printer, but I don't think many people do much duplexing (so there won't be many people yelling for help).
I'll let you know if I find a better work-around or fix.
Posted on Jan 06, 2010
There is a snippet on the Xerox website to solve
imaging unit recognition problems, link below.
Usually this problem only occurs if the NVRAM has been reset or the engine
board has been replaced without backing up the NVRAM.
You can download the snippet to your printer through Centreware or by
downloading the 'File Downloader' utility from the same page above.
Hope this helps.
Posted on Jan 22, 2011
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