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Taylor 723 viscosity adjustment - Taylor Ice Cream Makers

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Posted on Jan 02, 2017

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SOURCE: Can someone tell me where

you have to brixe the unit first but need a special tool and you can set the viscosity on the display but you have to have the unit running properly and not use sugar free or diet products

Posted on Sep 05, 2011

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I have a C712 taylor soft serve and we have one side somehow mixing in to the other ??? how is this happening ???


The separate flavors only meet at the center draw valve of the freezer door. That valve should have an H-type seal that looks like 2 connected o rings. If you haven't replaced this seal 034698 Large Basket Seal, it could be the problem. You can buy the seal individually or as part of a kit.

You can also try to make sure that the viscosity of the product is even, you don't want one side to be noticeably softer than the other.

The other possibility is there is a problem with the mix pumps. First try replacing all of the seals and gaskets. Use this kit X49463 81Tune up kit for Taylor C712. The pump parts do wear out over time including the stainless steel cylinder sleeve. If one pump was working better than the other, that could explain the mix bleeding.

If none of that takes care of the problem let me know. tex@softserveparts.com



034698-qycasch2ktovveffnvhpjr53-1-0.jpg

Jun 17, 2017 | Taylor Ice Cream Makers

1 Answer

8756 machine freezing up and icecream to thick what can it do to change problem


You can adjust the viscosity.

In soft serve and frozen yogurt machines, the logic board X36641SER2Refurbished Gen 2 Logic Board This item is sold with exchange...measures the viscosity of the product by monitoring the amp draw of the beater motor. When the machine reaches the set point, it cycles off and the product is ready. In auto mode, you can only adjust product viscosity, temperature in the freezing cylinder is not monitored.
The power board measures the amp draw. L1 power supplied to the beater motor goes through the power board on the beater terminals. Single phase and three phase units use the same Softech control, so the power board allows for different amp draw ranges. A jumper on the power board determines the amp draw range. Place the jumper on the pin that corresponds to the amp draw of the beater motor when the product is at the desired viscosity.
Setting Viscosity Adjustment
1. Place an amp probe on one of the L1 leads on the beater terminal on the power board.
2. Turn the viscosity adjustment screw to the "MAX" position.
3. With the freezer properly primed, press "AUTO".
4. During the freezing process, draw samples and inspect the product appearance. When the desired product viscosity and appearance is achieved, note the beater amperage.
5. Press "AUTO" to cancel the refrigeration cycle.
6. Using the chart, set what range the beater motor amperage falls into and place the jumper on the corresponding pin.
Viscosity Control Chart
2.4 pin - 1.2 amp to 2.4 amp
5.0 pin - 2.5 amp to 5.0 amp
8.0 pin - 5.7 amp to 11.2 amp
7. Press "AUTO". When amperage reaches the noted draw, turn the viscosity adjustment screw SLOWLY until the unit cycles off.
8. Draw several samples to verify the product and amperage when the machine cycles off remain consistent.
Adjusting Viscosity
To increase viscosity, or make the product harder, turn the dial clockwise towards maximum. Important: The dial only turns a limited amount if it stops turning do not force it.
To decrease the viscosity, or make the product softer, turn the dial counter-clockwise towards minimum. The dial only turns a limited amount do not force it once it stops.
We recommend you only turn the dial about 1 hour on the clock, at a time. Once you have made your adjustment, pull the handle to start a new cycle, when the machine cycles off check the product again.
X36641SER2Refurbished Gen 2 Logic Board This item is sold with exchange...
adjusting viscosity on taylor frozen yogurt machine-5jpt2eusobswb402obrm5sjf-2-0.png

Jun 06, 2017 | Ice Cream Makers

1 Answer

Poor Overrun on Taylor 162-12


You cannot change the overrun on a Taylor 162. Once you've properly primed the machine and installed the feed tubes, the viscosity or how firm the product is.

I do not know of any soft serve machine that will give you an 80% overrun. You can adjust the overrun on a Taylor pressurized machine like the 8756 or the C712, but I believe the limit is somewhere around 40%.

You can email me tex@softserveparts.com or call 1-800-879-7839 if I can answer anymore questions for you.

Soft Serve Parts Supplies
model_162-5jpt2eusobswb402obrm5sjf-4-0.jpg

Jun 02, 2017 | Taylor Ice Cream Makers

1 Answer

How to recognize why 339 raylor is not giving good product viscosity


If the machine runs and runs and can't satisfy your viscosity setting there is a refrigeration problem. The longer the machine runs the more the product breaks down, so you're problems get worse as the day goes on. It's not uncommon for these machines to lose refrigerant. I would guess that is the issue here.
You will need a refrigeration repair person to put gauges on the machine.
Here is some information I put together about the logic board adjustments on your machine. I think you might find this helpful.

Taylor Softech Control Boards

May 28, 2017 | Taylor Ice Cream Makers

2 Answers

Loud squeaking when machine cuts on


I have a Taylor Model 8756-27 and occasionally hear a similar squeak upon starting up. I think it is a belt, but I am still learning about this machine. It has not affected my operation since the sound only occurs upon initial start up. You could take of the back panel to the machine, start it up, and try to determine where it is coming from. Be safe and good luck!

Jan 22, 2014 | Taylor Ice Cream Makers

1 Answer

I have a Taylor 794 soft serve machine. The left side is too soft.


Viscosity adjustments should not have to be made frequently on these machines. If you change products a lot, such as flavors of yogurt, minor adjustments may be required. If your machine uses 3 phase electricity and it machine has been moved or any electrical work performed you may want to check the beater rotation, the beater should rotate clockwise inside the barrel viewing from the front, if you look at the gear box from the back, the pulley should be turning clockwise as well. Otherwise, there is a fine tuning potentiometer on the control, you must remove the front cover to see it. Clockwise is colder/thicker. I recommend small adjustments. It is best to read the amp draw on the motor to see what type of amps it is drawing. If your mix is soft and your motor is drawing 4 amps, you may have another type of problem such as a bad motor. The board and control can also fail giving these problems. There are many things to check in addition to these. Hope this will help you get started.

Apr 05, 2013 | Taylor Ice Cream Makers

1 Answer

Hello. We have Taylor c712 with air mix pump. After 1 hour (18-25 cups) product is overfreezed(have a grainy and icy texture) and temp of tthe product between 14-15 F.


it is over freezing, you need to have the viscosity adjusted and also make sure you are removing all the water when you are priming unit.

Sep 05, 2011 | Taylor Ice Cream Makers

1 Answer

Can someone tell me where the viscosity adustment switch is on a taylor slush freezer model 355?


you have to brixe the unit first but need a special tool and you can set the viscosity on the display but you have to have the unit running properly and not use sugar free or diet products

Jun 29, 2011 | Taylor 632-33 Ice Cream Maker

2 Answers

I have a 754 Taylor with 404a refrigerant The side I am having the trouble with will not stay running long and stops. The product is to soft to use. I have tested the prob that tells the unit it is cold...


The probe is not used to determine viscosity. This model determines viscosity by reading the amp draw of the beater motor. The viscosity setting on the upper control board is for fine tuning. You need to check the lower board. There are jumpers on that board that determine the amp range of the upper board adjustment. Most machines running soft serve are on the five range. Your machine may be on a lower range setting. All you have to do is remove the jumper and place it on the desired setting. Of course, there could be other problems that cause this issue such as a bad beater motor etc. Hope this helps.

Sep 03, 2010 | Taylor 632-27 Ice Cream Maker

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