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Hozelock 2490 replace hose - Hozelock 2490 Auto Reel 20m Hose 12.5mm

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My hozelock auto reel has stopped locking. Have tried pulling it all the way out and then releasing but it does not solve the problem.


40 meter Hozelock auto reel would not lock when winding back into the drum.
1, Make sure the Hozelock hose has fully retracted into the drum.there should be no tension on the hose reel spring.
2, Use a Black & Decker Workmate.
3, Carefully opened the side cover taking out all of the Torx screws (10 in total) remove handle.
4, Turned the reel over and placed the auto reel onto the Black & Decker Workmate.
5, Placed a socket into the Workmate vice then line up the centre shaft bolt on the auto reel onto the socket, this will hold the steel spring in place so that I could undo the 2 security Torx screws. Slowly remove the 2 screws- there will be a little spring tension when removing the 2 screws, take care.
6, Lever up the centre shaft up out of the reel to expose the internal hose reel, take note the rotation of the plastic cog inside the cover.
7, Remove the brake locking arm from the side cover.
the arm had broken in half, I used a soldering iron to weld the two halves of the brake lever back together.
8, Rebuild in reverse order.
8, When rebuilding the auto reel use the ratchet and socket to tension the steel spring, I unwound the hose out of the drum then slowly wound the spring using the ratchet and socket. This wound in the hose onto the drum up to the hose stop then a couple more turns on the ratchet for a little more tension.
9, Whilst holding the ratchet keeping the tension on the spring. Replace the 2 security screws on the centre shaft .
10, This link on Youtube I found very helpful (46 sec into video) you can see the internal working and the brake lever.

Apr 24, 2015 | Hozelock 2490 Auto Reel 20m Hose 12.5mm

1 Answer

How to open casing on Hozelock hose pipe to replace spring


Peter send me a picture there might be a snap ring in the middle . Heavy Duty Hose Heavy Duty Garden Hose Pipe Hozelock check their support

Mar 22, 2015 | Vacuums

1 Answer

How do I remove this hozelock fitting from a hose that has perished? I want to fit it on to a new hose.


Hold the top (yellow/red) part with one hand, and with the other hand unscrew the grey part to release the tension on the hose, and then pull out the hose along with the grey part. Remove grey part from the old hose, slide it over the new hose, insert new hose into yellow/red part and screw grey part.

Sep 23, 2014 | Hozelock 2065 0000 Water Stop For 3/4 Inch...

1 Answer

How can I fix a hozelock hose reel that has been pulled out too much and jammed?


you have to take the cover off and redo the hose you can re reel back in

Jul 19, 2014 | Hozelock 2490 Auto Reel 20m Hose 12.5mm

3 Answers

How can i fix a leak inside my hozelock auto reel


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Jun 01, 2012 | Hozelock 2490 Auto Reel 20m Hose 12.5mm

1 Answer

Lost return tension when replacing hose


Where can I get a replacement tension spring for my auto reel hoselock 2490 ? I have tried everywhere but without success. Any help is much appreciated

Mar 19, 2012 | Hozelock 2490 Auto Reel 20m Hose 12.5mm

1 Answer

How to Replace New Hose at Auto-Reel 2490. Please let us know, we have 5 sets to be replace. Thank You and Best Regards, Neo Aik Kheng Novomatrix Pte. Ltd. Singapore Mobile 65 - 9641 5921


The auto reel is guaranteed for 2 yrs against faults arising from defective manufacture or materials. the hose is guaranteed for 15 yearsaginst defective manufacture or materials. all that is needed is the purchase reciept. if this is available with you you can contact hoselock cunsumer care.
as an added advantage here is the download link with instructions for assembly,installation, use and maintenance with diagrams in pdf format hope this helps http://www.hozelock.com/uploads/pdf/instructions/watering%20instructions/2490%20Auto%20Reel%20instructions.pdf


Thanks for using fixya



Oct 04, 2010 | Computers & Internet

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