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The DVD player won't open

Tray will not open; dealer lock on scrolls in the display

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DVD ' s tray won't open when pres OPEN, DVD is inside


There are little gears to open the tray with a little rubber belt that drives it you should be able to open door and pull on tray to get disk out if not unplug it take top off push tray out Cheapper to replace player than to fix but little flap should pull down grab tray and pull

Feb 21, 2013 | RCA DRC247N DVD Player

5 Answers

Locked dvd tray.


have you tried to unplug the unit from the mains power wait around a minute and power back on if not press the setup button on the remote and reset to factory defaults.

Thanks J

Feb 16, 2008 | Televison & Video

1 Answer

Rdr-dc100 locked


The child lock is on. Press the power off until just the time shows in the display. Then press and hold the stop button until the display shows "unlocked". You should be able to open the tray now.

Feb 19, 2012 | Sony Televison & Video

2 Answers

We have a Samsung Digital Home Theater System HT-DM150. After some guests were fiddling with the remote, we find that we cannot eject a DVD that was inserted. The DVD plays OK, but when we try to eject,...


Samsung Home Theater Systems have a Dealer Lock or Tray Lock Function that prevents the disc tray from being opened.
There are four procedures for turning off the Dealer Lock function. Try one, then the other, to see which works on your system.
Unlocking Procedure 1 To turn off the Dealer Lock function, follow these steps:
  1. Turn on your Home Theater System.
  2. Press the Stop button on the front panel and the Power button on the remote control simultaneously for four seconds.
Note: Repeating the two steps above turns the dealer lock on again.
Unlocking Procedure 2 To turn off the Dealer Lock function, follow these steps
  1. Turn on your Home Theater System.
  2. Press and hold the Function button on the front panel for 3 seconds. The display shows the word Unlock.
Note: Repeating the two steps above turns the dealer lock on again.
Unlocking Procedure 3 To turn off the Dealer Lock function, follow these steps
  1. Turn on your Home Theater System.
  2. Press and hold the Open/Close button on the DVD player on the front panel for more than 4 seconds.
Note: Repeating the two steps above turns Dealer Lock on again.
Unlocking Procedure 4 To turn off the Dealer Lock function, follow these steps
  1. Using the HTS remote press the Menu button + 712, and the HTS will display CAN OPEN.
The Dealer Lock feature is mainly used by retailers to ensure that the display discs are not removed. However, parents of young children may find this feature very useful as well.

Jul 05, 2009 | Samsung Audio Players & Recorders

2 Answers

Display reads OPEN LOCK when I try to open dvd tray.


Samsung Home Theater Systems have a Dealer Lock or Tray Lock Function that prevents the disc tray from being opened.
There are four procedures for turning off the Dealer Lock function. Try one, then the other, to see which works on your system.
Unlocking Procedure 1 To turn off the Dealer Lock function, follow these steps:
  1. Turn on your Home Theater System.
  2. Press the Stop button on the front panel and the Power button on the remote control simultaneously for four seconds.
Note: Repeating the two steps above turns the dealer lock on again.
Unlocking Procedure 2 To turn off the Dealer Lock function, follow these steps
  1. Turn on your Home Theater System.
  2. Press and hold the Function button on the front panel for 3 seconds. The display shows the word Unlock.
Note: Repeating the two steps above turns the dealer lock on again.
Unlocking Procedure 3 To turn off the Dealer Lock function, follow these steps
  1. Turn on your Home Theater System.
  2. Press and hold the Open/Close button on the DVD player on the front panel for more than 4 seconds.
Note: Repeating the two steps above turns Dealer Lock on again.
Unlocking Procedure 4 To turn off the Dealer Lock function, follow these steps
  1. Using the HTS remote press the Menu button + 712, and the HTS will display CAN OPEN.
The Dealer Lock feature is mainly used by retailers to ensure that the display discs are not removed. However, parents of young children may find this feature very useful as well.

Jun 26, 2009 | Samsung HT-DS610 System

2 Answers

Locked dvd tray


Dear friend,
Press and hold stop+play button on the front panel of the dvd player more than 15 sec the player will be resetting

Mar 29, 2009 | Televison & Video

1 Answer

Samsung dvd-r135


The Disc Tray Will Not Open And/Or There Is A Disc Stuck In The Player. spacer.gif Some DVD Players manufactured prior to 2003 have a Dealer Lock or Child Lock function. This will prevent the panel buttons from operating.

This function is activated by pressing the STOP button on the front panel
and the POWER button on the remote control simultaneously for four seconds in the power on state. Repeating this sequence releases the dealer lock. When the dealer lock in activated, DEALER LOCK ON or DEALER LOCK OFF scrolls on the display.

If this does not resolve your problem there may be an error with in the player. To resolve this try the following these steps:
  1. Unplug the DVD player from the electrical outlet and leave it unplugged for thirty seconds.
  2. Plug the DVD player back in to the electrical outlet, but do not turn the DVD player on.
  3. With the DVD player off, press the [Open/Close] button on the front of the DVD player. The home theater should power on when you press the [Open/Close] button and eject the tray.
The second option worked for me...

Apr 12, 2008 | Samsung DVD-R135

1 Answer

DVD Tray is locked


Push and hold down the Open/Close button until "UN-LOC" appears on the FL display (or "Disc Tray Unlocked" appears on the TV screen).

Jan 18, 2008 | Sanyo DWM-390 DVD Player

2 Answers

Child lock?


To turn on the dealer lock function: Turn the DVD player on. Press the Stop button on the front panel and the Power button on the remote control simultaneously for four seconds. Note: When the dealer lock function is active, DEALER LOCK ON or DEALER LOCK OFF scrolls on the FLT display. this is from samsung's site

Jun 07, 2007 | Samsung HTDM150 System

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