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Dyson dc35 brush not rotating all the time

The brush on my dyson dc35 stick vac stops and starts rotating all the time. I have to stop and start to get it spinning

Posted by Anonymous on


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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: rotating brush will not turn on my Dyson DC07

Yes I had the same problem on my animal Dysom. There is a button on the top of the dysom that turns the cacuum on. Right beside that button is another one that turns on and off the brush!!! Good luck!!! I accidently one day bumped that button and couldn't get my brush to work but after troubleshooting it, that was my solution.

Posted on Jan 24, 2009

  • 328 Answers

SOURCE: The brush bar on my Dyson DC17 stopped turning.

If this model has a brush control - i.e a roller at the side of the model which controls brush to spin or not, then its a protected brush model - therefore even if the drive belt is intact the Dyson would have to be repaired by a service personnel or professional. The brush protection isn't able to be taken apart and sounds like it may well have slipped off due to tension.

Posted on Apr 02, 2009

  • 1 Answer

SOURCE: Brush stopped spinning

If you've had the brush out to clean it you need to re-set the trip switch which is a red button at the right side of the brush simply press it in till it clicks.

Posted on Sep 08, 2010

  • 101 Answers

SOURCE: Dyson DC25 rotating brush doesnt work

There is a reset button on the side of the brush bar head. Press it.

Posted on Dec 20, 2010

  • 710 Answers

SOURCE: dyson vac has started to

Does the whining noise come from the motor or the brush area?
If it's from the brush area, it's probably the belt. Check to be sure the belt is not worn. Sometimes belts will glass up and slip. Also, check to see if it is still completely on as it should be. You may need to replace the belt.

I woHope this helps, if it does, please place a vote for me. Thanks,

Handie Andie

Posted on Mar 28, 2011

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1 Answer

Dyson dc35 Brushes quit turning after a few seconds--motor keeps running. It does this consistantly. No red flashing lights.

Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for readers, use code: FIXYA10

I hope this was helpful.

Ava B.
Think Crucial Customer Care

Nov 22, 2016 | Dyson DC35 Handheld Vacuum

1 Answer

Dyson DC35 Animal foot bar will not rotate seen video on you tube still no joy

Hi there, it's Jack at Dyson.

I'm sorry to hear your DC35's motorised head isn't currently working. If following the steps shown in our YouTube video guide hasn't helped so far, I'd encourage you to contact us directly. Our experts will be able to talk you through a few further diagnostic checks to help confirm what's causing the issue.

You can reach us by calling 1-866-693-9766 (US), 1-877-397-6622 (CA) 1800 239 766 (AU), or 0800 298 0298 (UK). We'll look forward to speaking with you.

May 17, 2016 | Dyson DC35 Digitial Slim Animal Cordless...

2 Answers

Brush on a Dyson DC35 stops rotating. I cleared it of any debris, cleaned off the roller, no obstructions in the tube, and it kept doing it.

Hi Aaron, it's Jack at Dyson.

I'm sorry to hear you're having difficulties with your DC35. If the replacement motorised cleaner head hasn't resolved the issue, there could be an issue with the wand, main body or battery. We're happy to help you check for this, which should avoid you having to order further parts until we've determined which part is actually at fault. We can also confirm whether or not your machine is still covered under the Dyson warranty.

When you have your DC35 fully charged and easily to hand, please contact our experts so we can talk you through some simple diagnostic checks. You can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Apr 14, 2015 | Dyson DC35 Handheld Vacuum

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Dyson dc35 motorized floor tool repair

Try check the connection. The connection is located on the edge of the pole, looking like 2 spikes inside a plastic housing. If it won't work if it's wet....

Aug 16, 2014 | Dyson DC35 Handheld Vacuum

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Dyson dc35

Sounds like the belt is slipping. Try replacing the belt. Hope this helps.

May 22, 2014 | Vacuums

1 Answer

My (newly acquired/refurbished) Dyson dc35 motorized head will not stop rotating even when button is not pressed. Starts rotating as soon as it is clipped on vacuum and drains the battery. This cannot be...

Hi, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC35. If the brush continually rotates when attached to the machine, this sounds like there may be a fault with the main body assembly.

I'm not sure if you've purchased your machine directly from us, but I would encourage you to contact us so we can confirm what may be needed to resolve this situation. You can reach the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Best wishes,

Dyson Online Customer Support

Oct 25, 2013 | Dyson DC35 Handheld Vacuum

1 Answer

New Dyson DC24 ball vac 2nd time using brush stopped rotating when caught on short rug fringe/ no mat`l caught

Hi there,

Your DC24 is equipped with a sensor which shuts off the brush bar if something jams it. You can reset the machine by following the steps shown in the video below. You may also want to refer to our online Support guide:

Please note, the brush bar will never rotate when the machine is standing upright, so make sure you recline your DC24 into the vacuuming position before testing it.
If you'd like any further assistance or advice, please give our customer Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Dyson Online Customer Support

Apr 30, 2012 | Dyson Ball DC24 Bagless Upright Vacuum

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Dyson dc 35 the floor brush wont rotate

My brush on my Dyson DC35 wont spin.

Feb 29, 2012 | Dyson DC35 Handheld Vacuum

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