Question about Western Digital Computers & Internet

Open Question

Failed servo an/or seek test element

I have a problem with My Book Essential 1 Tb, the system doesnt see the partitions i can see the hdd in the device menager but only there, after using the WD Data Life Diagnostic i got "Status code = 06 (Failed servo an/or seek test element), Failure Checkpoint = 97", i tooked out the hdd from the plastic casing and plugged it in to my desktop, now while the system is loading i can see that the hdd is normally on the list of devices, but the partitions aren't visible, if it would be an internal problem with the servo mechanism if it would be possible to repair it?

Posted by Anonymous on


6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


SOURCE: My Book Essential does not show on My Computer - Can't access files.

Had the same problem with my wd book weeks days after the warranty went out. still no solution

Posted on Aug 14, 2008

  • 5 Answers

SOURCE: Western Digital 500GB My Book Essential won't start up

To save your data from a bad Wd Ebook you need to download UBUNTU and burn it to a cd. Boot from the cd. Do not install Ubuntu just click try it out. When it loads turn on your Ebook and iit should appear on the desktop. If not click the places tab on top and find it there. Right click the EBook and mount it. Now you have access to all the data on the ebook. Iy yoou have enugh space n your cpu hard drive save it there, if not you will need another surce large enought to copy the data to.. I have used this method to save many hard drives, flash drive and other unreadable media. if the drive is totally toast you are out of luck but this method works moost of the time. Any questions drop me an email.


Posted on May 01, 2009

  • 51 Answers

SOURCE: Input Voltage on WD MyBook and Elements

NO, they are not all multivoltage. Especially if you bough *** in the states as a 110v. You will need to have an external voltage adaptor in use.

Posted on Jun 13, 2009

  • 2296 Answers

SOURCE: how to reset password for

Follow this link and download ATAPWD 1.2 to recover your password:

Posted on Nov 19, 2010

  • 13433 Answers

SOURCE: My Book essential 2 TB

You must format the drive as FAT32

Note that your drive is too big to be formatted as a single 2TB FAT32 partition, its basically too big for PS3 usage.

but I think we should be able to get it to work.

You need to create one big partition off the drive, you can do that by connecting the drive first to your computer and then, right click on my computer or computer and select manage. Then on the right side of the computer management window you need to click on Disk management.

On the right side you need to find your 2TB externall hard drive, delete all the partitions from it so that its entirely free space or unpartitioned space, then create a new volume, full size of the drive, do not format it, if it doesn't let you pass without formatting then make sure its on quick format and fat32.

Posted on Jan 08, 2011

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My Book 1Tb not visible in the system ["Status code = 06 (Failed servo an/or seek test element)]

First,Your first sign was the "Failed servo an/or seek test element" mistake,the second was taking it from the plastic casing and plugging it into your pc. The servo is bad! you are better off replacing the drive.You pretty much can write off any data you had on it if the servo is shot.

Feb 15, 2014 | Western Digital My Book Essential Edition...

1 Answer

My 2.0 tb spinnes and stops automatical. its an external hdd please help?

Hi. I once saw a book titled '200 ways to revive a hard drive' but it all comes down to two main Truths. The hard drive has failed do to circuitry or mechanical break down or there is an I/O conflict and your computer does not recognize it. You be the judge. There are companies that repair and or save the data but it can be very expensive. Good Day

Feb 10, 2014 | Western Digital My Book Essential 1TB...

1 Answer

I have a my book essential 1 tb and i want to view my content on my ps3 but my ps3 does not recognize that i have the my book essential hooked up to it.

First, make sure that your PS3's firmware is up to date. You can do this by connecting it to the internet and setting it to update. Otherwise you will have to download the update, burn it to CD and then run the CD when powering on your PS3. Some updates can & will completely wipe-out\erase you saves, settings, downloads, & etc. Check out this web-page by Sony: Is your external hard drive formatted in FAT32? That is the only file format that the PS3 will recognize. Most likely, your hard drive is formatted in NTFS; which better supports large storage devices and you can use longer file names with it. I believe it is possible to format your hard drive in FAT32 (when attached to a computer), but the cluster size has to be set to a certain setting. I would suggest partitioning your hard drive into several partitions or drives, and then format those partitions in FAT32. Or just format part of it in FAT32 and the rest of it in NTFS. The PS3 should then recognize the partitions that are in FAT32. Please give feedback as to if this was helpful or not and choose a rating on how helpful you believe this information was.

May 28, 2010 | Western Digital My Book Essential 1TB...

1 Answer

1 TB drive not turning on.

u mite need a replacement caddy if you are outa your warrenty period i would open it up an test the hard disc drive on another pc if it powers on u need to get ur self a another caddy type in google external caddy

Mar 11, 2010 | Western Digital My Book Essential Edition...

1 Answer

Hello I have 1 TB WD my hard drive it don't show up on my computer but say its working

You will need to partition and format the drive before it can be accessed as a separate drive letter.

If you are using Windows XP, Click Start -> Run

Type diskmgmt.msc and press Enter

Locate the newly installed drive (Disk 1, Disk 2 etc), right click and select New -> Partition. Follow the onscreen instructions to format the partition.

When completed, you will find the drive in My Computer as a separate drive

The following guide will provide more details:

(scroll a little and goto the section Partition a Hard Drive in Windows XP..)

Mar 10, 2010 | Western Digital My Book Essential Edition...

3 Answers

Why wont my wd elements 1 tb hardrive work on my ps3??

1) It needs to be FAT32 PLUS it needs to be externally powered. I found out the hard way that the PS3's USB ports do NOT provide enough power for a standalone USB hard drive, so you need to add your own power supply.

Dec 09, 2009 | Western Digital My Book Essential 1TB...

1 Answer

Lacie Big Disk Quadra 3TB won't work with xp-32bit

One way around is to install Mac Drive on your system. First you format your hdd in HFS+ on a mac platform, with any size you want.Then, after you installed Mac drive on your PC, it will work.

Jul 01, 2009 | LaCie 3 TB Biggest Quadra External Quad...

1 Answer

Input Voltage on WD MyBook and Elements

NO, they are not all multivoltage. Especially if you bough *** in the states as a 110v. You will need to have an external voltage adaptor in use.

Jun 13, 2009 | Western Digital My Book Essential Edition...

1 Answer

WD 2 TB external HDD asking for password

log in from administrator see if your anti virus's or your windows fire wall is not interrupting if not solved go to run in the start menu type command "chkdsk" "netuser administrator (the password you want to give)"

Jan 20, 2009 | Western Digital My Book Essential Edition...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

91 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts


Level 2 Expert

191 Answers


Level 3 Expert

76109 Answers


Level 3 Expert

4340 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides