Question about Gateway MT3705 Notebook

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I am trying to factory reset my gateway, it stops on office 2010

I am reinstalling to factory with a disc, stops at office 2010 how do I get past it

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  • 162 Answers

Check to see if disc is damage==your cd-dvd drive may not
be reading==use a external drive that you know is good.

Posted on Apr 22, 2014

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Posted on Jan 02, 2017

mahhek
  • 657 Answers

SOURCE: Can I dl or burn to disc the factory reset for my gateway nv5105u laptop? I have lost that CD

If you have lost the CD you can try to do a factory reset from the recovery partition. Make sure you haven't formatted or deleted any partition in the computer since your purchase.

Using the Recovery Partition to perform Recovery.



First turn off your computer
Turn on the system and keep tapping the F11 key
system will boot into recovery partition. Follow the instructions below:


  1. Boot into Gateway System Recovery - Press F11 to Start Recovery.
  2. On the System Recovery Menu screen, press the ALT+D keys.
  3. At the command prompt, type: D: and then press ENTER.
  4. At the D:\ prompt, type: CD Windows\i386 and then press ENTER.
  5. At the C:\Windows\I386 prompt, type: dir filename.* and then press ENTER.
  6. Verify if the file name has an underscore ( _ ) in the extension. Example: appwiz.cp_. If the file has an underscore, it has to be expanded. If it does not have an underscore, the file can be copied without expansion.
  7. If file has an underscore, expand the file to the destination. At the command prompt, type: Expand filename.**_ C:\Destination. Example: Expand appwiz.cp_ C:\Windows\System32
  8. If file does not have an underscore, copy the file to the destination. At the command prompt, type: Copy filename C:\Destination. Example: Copy atmadm C:\Windows\System32
  9. At the command prompt, type: Exit.
  10. Once back at the menu, click Quit. The computer restarts.
It should be reset to Factory settings.

IF YOU DO NOT HAVE ANY RECOVERY PARTITION OR HAVE DELETED THE PARTITION THEN PLEASE REVERT SO THAT I CAN HELP YOU TO GET A RECOVERY DISC.

Thank you for using Fixya..!!

Posted on Aug 06, 2012

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it sounds like a problem regarding the POST process (power on self test) which is the first thing your computer does when booting up when testing the components that make up your system to make sure it has what it needs to start booting. which in your case could mean you may have a hardware problem. do you know what jumper on the motherboard you were trying with?

Try to reset your cmos by removing the cmos battery, waiting a few minutes, reinstall the battery and try to restart?

if possible post what system you have to get more details on how to reset your motherboard:
look for your system here:
http://support.gateway.com/support/supinfo/index.asp?pg=2&file=510series.html

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