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Lg tv losing stored channels - Televison & Video

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Posted on Jan 02, 2017

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SOURCE: tv loses stored channels

mains board need replacement, the memory chips are faulty

Posted on Mar 20, 2009

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If you are in an area that is being switched over from analogue to digitial you might lose channels to do with that. Another reason could be the leads between the TV and Aerial connections. Make certain that they have good connections and use proper screened cables. Some people also have several transmitters around them, some of which have weaker signals than others. Some channels will therefore not appear. Check the box is tuning into the strongest signals.
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Programming wrking fine, however i have no channel guide/listings


Call LG. They will have you go through diagnostics over the phone and ask for diagnostic data the TV has in memory.

I have done this about 10 times and my TV usually loses all it's TV guide data after I customize my channel listings (delete all the channels I don't susbscribe to). Within a day or two of calling them, my TV Guide is back to normal.

I will never buy another LG TV. Thank God I bought the extended warranty. I've had the power supply already replaced (this is also the 2nd set..replaced 1st set due to same issue), TV turns itself on at times ( in winter - low humidity/static electricity??), and loses TV Guide listings on a frequent basis (after I change the channel map).

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5 Answers

LG LCD HDTV 'NO SIGNAL'


To fix the problem, try turning off the TV and unplugging it from the outlet. Once unplugged, push the power button and hold it down for 1 minute. Then turn the TV back on and rescan for channels.

If the problem persists, contact LG customer service immediately as there is a problem with the memory card. The device is unable to retain scanned channels for immediate feedback.

All LG LCD automatically comes with a 1 year manufacturing warranty. You would have to provide proof of purchase to show when it was purchased. Hope this helps. The Guru

LG customer service: http://www.lg.com/us/support/index.jsp

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