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Cuisinart kettle doesn't stay on

Contact problem

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My Cuisinart electric tea kettle won't boil water anymore.


It may be under warranty. Normally electric kettles are considered a disposable item, but your one is state of the art and expensive!

Contact their service department for advice. It has a 3 year warranty. The bad news is that it has 15 one star reviews! Not good.

CUISINART CANADA leader in culinary appliances professional quality...

Jan 09, 2016 | Cuisinart Kitchen Appliances - Others

1 Answer

I have a Cuisinart CPK17 won't heat water and all the blue lights are flashing


I had the same issue with all lights blinking, but nothing else working (buttons would not respond or beep). I took the base off and used a small pair of pliers to bend the contact as Scott Cowen mentioned. Worked like a charm.

Jan 07, 2013 | Cuisinart CPK17 Electric Kettle

2 Answers

I have a model RK 17 Cordless electric jug kettle from cuisinart that I just love because of the old fashioned design. I need a new base because a mouse decided to chew the cord and was incinerated.


i HAVE THE BASE IT WORKED FINE, MY DAUGHTER COOKED THE KETTLE WHEN SHE TRIED TO HEAT IT ON THE ELEMENT, now I need to find a new kettle! ONSCHMITT@SHAW.CA

Jul 18, 2012 | Cuisinart RK-17 Cordless Electric Kettle

1 Answer

Can I get a replacemnet base for the the cuisinart kua-17 tea kettle?


Yes, I opened the base (v-shape screws) and saw that the contact switch was burnt out. Where can I find the round contact switch?
Thanks.

Jul 02, 2009 | Cuisinart KUA-17 Cordless Electric Kettle

1 Answer

Where can I find a replacement lid for Cuisinart Kettle CJK-17BC?


You need to talk to Cuisinart (follow this link to their contact us page http://www.cuisinart.co.uk/contactus.asp?menuId=20)

There is no harm in asking. I have had replacement cooker nobs, bin lids allsorts by just being honest with message and asking nicely.

But if all else fails EBAY =P

Mar 01, 2009 | Cuisinart CJK-17BC Cordless Electric...

2 Answers

Cordless Kettle


There isn't a part available, cuisinart are horrible for parts, hence I will never buy anything from that company again.

Jun 23, 2007 | Cuisinart CJK-17BC Cordless Electric...

4 Answers

How do I clean the contact points between kettle and platform?


PROBLEM:

My problem was similar for the Cuisinart KUA-17.  I clicked down the on switch and it stayed down.  However, the light and power together seemed finicky.  That is, the light came on if I positioned the kettle in the base correctly, but then it sometimes went off without triggering the switch to pop up.  When the light went off while the switch remained down the water never boiled, but when I was lucky to position it such that the light remained on, the water did boil and the switch popped up ... as it should have.  It seemed to be getting more and more finicky and difficult to position correctly ... so I took it apart.
SOLUTION:
First of all, the base has screws that take a triangle screwdriver which I don't have.  So I found a small flat-headed screwdriver (like one you'd use for glasses) that just fit along one side of the triangle.  I was able to get three base screws out this way and since I expected to need to do this again in the future, I used my dremel to grind a larger flat-headed screwdriver slot in each.  It's been about a year and a half since I fixed it last time and this time I was glad I had the slots.
Once you get the plastic base off, you'll see the mechanics of the switch.  There are two wires that both turn on the light and power the heater element.  Where the wires connect to the switch mechanism, there are two metal tabs that stick out in opposite directions from the center.  When the switch is pushed down, you can see these two tabs move.  They are each moving to touch a contact and complete the electrical circuit.  My problem was they were not making a good contact.  The contacts are hidden behind the tabs.  All I had to do was bend the contacts one millimeter closer (i.e. as little as possible) so that they would make a good contact.  The only other trick was I had to remove the switch mechanism from the bottom of the kettle to do this.  Then I just used the same small flat-headed screwdriver to bend the contact as in the picture below.
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Nov 11, 2006 | Cuisinart KUA-17 Cordless Electric Kettle

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