Question about Maytag MAH6500 Neptune Front Loading Washer w/Built in Water Heater

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Maytag washer I have a Maytag front loading washer, model #MAH2400AWW, it will do all the cycle except spin. If you put it on spin only it will start to spin then after about 2 or 3 revolutions it will stop and after several minutes it will show a 3E code on the dispaly read out. Any suggestions?Thank you Kennetha Noble

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  • Anonymous Jan 28, 2009

    Washer does everything but spin.

    Checked spin in service mode; won't spin

    Checked motor in board output test; rotates one direction only

    Checked ohms test; 2.5 0k

    No leaks inside

    Drain pump works

    No fault code

    signed, Springbok

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3E has something to do with the motor control. Apparently the design of this machine allows a water leak either from the water intake box or down a rubber hose which runs along with the motor wire harness. The water tracks to the harness and motor and shorts the whole mess out. a.k.a. fried motor.
pull the back plate off (3 screws) and look at the motor where the wire harness plugs into it. Notice a bunch of green stuff- that is corrosion from the electrical short circuit causing your problem. See the rust build up on the side rail below the motor (as there will be none on the side adjacent) this is indicative of a water leak.
Our machine started doing this within the first week and we had the "service" people come out and "fix" it, but it appeared they did nothing. When I opened the machine up I discovered the problem when I ohmed out the rotor contacts in the motor wire harness and found it to be open instead of the factory specs of appx 2.5 ohms.
Maytag (now Whirlpool) does not want to send me a new motor and harness because of their bad design. The machine is a sealed unit only 23 months old. Note to all...do not buy Maytag or Whirlpool. That Maytag repair man is sitting on his bum because the company does not care about their consumers and their cheaply made products (sold at high markups).
If you want pictures write me at aboxoffrogs@gmail.com
also in my model I found the troubleshooting guide in the bottom front kick plate. It is a plastic piece you will have to insert a screwdriver into and "pop" off. This will show you how to enter the "secret" trouble shooting codes into the front control panel. And a definition of exactly what 3E means.

Posted on Dec 24, 2007

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Does the water drain out? If water is not draining out, the machine will not spin.

Posted on Nov 05, 2007

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