Question about Maytag MAH6500 Neptune Front Loading Washer w/Built in Water Heater
3E has something to do with the motor control. Apparently the design of
this machine allows a water leak either from the water intake box or
down a rubber hose which runs along with the motor wire harness. The
water tracks to the harness and motor and shorts the whole mess out.
a.k.a. fried motor.
pull the back plate off (3 screws) and look at the motor where the wire harness plugs into it. Notice a bunch of green stuff- that is corrosion from the electrical short circuit causing your problem. See the rust build up on the side rail below the motor (as there will be none on the side adjacent) this is indicative of a water leak.
Our machine started doing this within the first week and we had the "service" people come out and "fix" it, but it appeared they did nothing. When I opened the machine up I discovered the problem when I ohmed out the rotor contacts in the motor wire harness and found it to be open instead of the factory specs of appx 2.5 ohms.
Maytag (now Whirlpool) does not want to send me a new motor and harness because of their bad design. The machine is a sealed unit only 23 months old. Note to all...do not buy Maytag or Whirlpool. That Maytag repair man is sitting on his bum because the company does not care about their consumers and their cheaply made products (sold at high markups).
If you want pictures write me at firstname.lastname@example.org
also in my model I found the troubleshooting guide in the bottom front kick plate. It is a plastic piece you will have to insert a screwdriver into and "pop" off. This will show you how to enter the "secret" trouble shooting codes into the front control panel. And a definition of exactly what 3E means.
Posted on Dec 24, 2007
Does the water drain out? If water is not draining out, the machine will not spin.
Posted on Nov 05, 2007
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 27, 2015 | Maytag MAH2400AWW 2.4 cu. ft. Compact...
Mar 06, 2012 | Maytag MAH2400A Front Load Washer
Jun 11, 2010 | Maytag MAH2400A Front Load Washer
Jan 14, 2010 | Maytag MAH2400A Front Load Washer
Dec 31, 2009 | Maytag MAH2400A Front Load Washer
Oct 10, 2009 | Maytag Neptune MAH5500B Front Load Washer
Nov 12, 2008 | Maytag MAH2400A Front Load Washer
Jul 01, 2014 | Maytag MAH6500 Neptune Front Loading...
503 people viewed this question
Usually answered in minutes!