Question about Office Equipment & Supplies
Priter top is open, I need carage to move for me to replace ink cartridge
Posted by Anonymous on
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Posted on Jan 02, 2017
1) Pull out your old black ink cartridge, py pressing the button on top of the old cartridge and pulling it down.It will be released, then just get it out.
2) Look at the back of your new ink cartridge, there should be a small panel with some small squares and kinda orange panel, this is the side that should not face you, it should face the ink cartridge holder on the printer.
Just put it in like that. Tell me if you have any problems.
Posted on Nov 17, 2007
CX9400Fax, All in one? If so; download the manual and/or Q& A and /or trouble shooting guide for instructions:
Posted on Feb 07, 2009
I had the same problem with my printer. There is a switch that tells the printer that the cover is open or closed. Unplug the printer. Open up the printer cover and look on the inside right side edge. About half way back, you'll see a 3/4 inch by 1/2 inch hole where this switch resides. If you put your finger into it, you may be able to push on a lever and it will go down. It should spring back up when you pull your finger out. If you can feel the lever but it just sits at the bottom then there either this lever is broken or the spring fell off.
The problem with my printer was the spring had popped out. To access the switch, you'll need to remove the right side cover. Do this by removing the two screws in the back on the right side. Open the printer cover and find the third screw. It is located on the right hand side, near the front of the printer, on the top. Remove this screw and pop out the cover and see if you can find the spring that is attached to the lever. Make sure you do this in an area that if a small piece fell out you could find it.
Look at the switch and lever. If there is no spring attached to the lever then it is most likely the problem, otherwise the switch may be bad or the electronics inside the printer. There is a hook on the lever and one on the printer. Reconnect the spring and it should fix the problem. I found my spring had completely fallen out and fell on the floor when the cover was opened. It is possible that this spring if fallen out can fall back inside the printer so you may have to shake the printer to find this little spring. It is about 1/2 inch long. Hope this helps.
Posted on Sep 10, 2009
Hi You can Try 2 things.
ERROR 5100 means that there is some foreign object blocking your cartridges carriage that disables it from moving. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there
It may be a piece of paper or a scotch tape or a staple wire.
Clean the timing strip.
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .
Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Posted on May 18, 2010
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