Question about Goldstar DH504EL Dehumidifier

4 Answers

Goldstar dehumidifier won't stay on

Even when my basement is very damp the humidifier won't turn on. When I manually turn the On/Off knob to Off and then to On, it will go on and run smoothly for a minute or two, and then shut off. Is it a bad thermostat? How could I check it? The unit is only about 6 months old.

Any help would be appreciated.


Posted by on

  • 5 more comments 
  • Norcarcouple Jan 06, 2008

    I have the same problem as wetlizzy. Any solutions out there?

  • Anonymous May 19, 2008

    same problem will not stay on only work a month after i bought it.

  • Anonymous May 23, 2008

    The same problem with two of the Goldstar Dehumidifiers. One is two year-old and another is only one-year old.

  • xxxr May 23, 2008

    I have two Goldstar dehumidifiers (one-year and two-year) and both has the same problem.

  • videobuff Jun 03, 2008

    I have the same problem with my DH504EL..goes on for 2 minutes then never will turn back on. I have my maually turn it off then back on...Dale

  • Anonymous Jul 14, 2008

    Unit turns on. It gets louder and louder for a few minutes and shuts off. The fan inside does not turn at all.

  • wdsab Aug 02, 2008

    goldstar dh305y6. Dehumidifier will not stay on for more than a minute or so. Turned thermostat to off then to lever 8 and it will run for a minute or so then shut off. The same holds true if the reservoir is removed and replaced.

    Bypassed reservoir switch with no result. Tested thermostat but seems ok. From what I've seen, this seems to be a common problem with goldstar.



4 Answers

I dont know either, I have one like this that we picked up at a thrift store plus 2 other ones, one is rather old dont know the name on it and it pumps out water with the best of them. the other one came from a thrift store also and it pulls out the water also but not as fast at the other one. after reading this post i think i will trash the goldstar one. by the way, the other 2 we have had for several years and they run with out any problem. i am steadly keeping 45% humidity in the basement with them running so I keep them going wide open when i am at home. i turn them off when i leave for work. i am funny about things running when i am gone.

Posted on Sep 01, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have this same model. Here's a suggestion. Run it until it shuts off then feel around the back of the unit. If it's hot then the problem is the fan motor inside that cools the condenser coils. I have replaced this fan once per year the last 2 years. The fan seems to die about 1 month after I pull it out of storage for the spring/summer/fall season. I replace it and it works until next spring.

Posted on Jun 27, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 828 Answers

Check the relative humidity in the room or space where you are operating the dehumidifier. Damp feeling and actual humidity level are two separated items. Humidifiers will run for a few minutes until it is signaled that the humidity is already low enough and then shut down.

Posted on Jun 06, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

I think solution 1 is the answer. I have a DH404EY5 that does exactly the same thing, it will run until the compressor overheats and the thermal cutout switch activates. I disassembled the case and felt the refrigerant lines: one got hot, the other got cold (as it should) but the fan never activated. I don't want to disassemble it any further unless I have some instructions, next step is to test the power to the fan motor to verify that it is getting power.

Posted on Aug 05, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Can it be used in toilet ? The walls are damp due to basement

It can be used in a bathroom in a safe place. It might taut of the bowel and drain traps but should not take any water out of the tank an air conditioner is a big humidifier so if you have an A/C you already have some moister being taken out. And a heating unit takes even more out then the A/C so I would say no problem.

Aug 28, 2014 | DeLonghi Dehumidifiers

1 Answer

My husband saids run the dehumifier on low setting to take out dampness in the basement? I said no, run the dehumifier on higher setting like 50 or 60 to take more water out of he basement? What should...

Actually, your husband is correct. The settings reflect the amount of humidity you want to remain in the house. I really don't think you want to leave 50 to 60% humidity in the house.

35% removes the greatest amount of humidity.

Hope this helped answer your question and thanks for choosing FixYa.

Sep 16, 2011 | Haier HDN655E Dehumidifier

1 Answer

I have a customer who has a model 1700 dehumidifier Connected to ductwork with a/c only air handler. Not Sure why this is needed or correct way to wire. Also There is no remote humidifier & unit is...

I have to agree with you. I don't see the need for the dehumidifier either. As the AC unit alone, does have some dehumidifying capability.

Your customer would be better served using an independent Low Temp dehumidifier in the basement. If that's the area they are trying to dehumidify because of dampness in the basement.. It certainly would be less costly to operate. But, any unit that is not a Low Temp unit won't work well in a basement.

I hope this helps and good luck convincing your customer of this.

Thanks for choosing FixYa.

Aug 24, 2011 | Aprilaire 1700 Dehumidifier

2 Answers

The dehumidifier is getting cold condensation on the top outside of the unit and no water in the bucket. Model BGD-510A. I cleaned the filter and the coils and still have this problem.

Kathryn, if you are operating it in a basement application, the problem is that air temperature at floor level, is colder than at shoulder level. Dehumidifiers struggle to work at temperatures between 40 & 65 degrees F (Unless they are Low Temp model designed for basement applications). And will ice up at times. Raising the unit up off the floor onto a sturdy table, counter top, etc that can handle the weight of the unit, plus a full bucket of water, will usually resolve the problem.

If it's not a basement application, try lowering the humidity extraction level to 35%. In you have an analog unit, turn the control knob to Maximum.

I hope this helps you and thanks for choosing FixYa.

Aug 10, 2011 | Dehumidifiers

1 Answer

My dehumidifier runs but no water will collect in the bucket. I ahve tried increasing the percentage. My basement is plenty damp!! Model504EL

Mine had the same problem: ran, sounded great, no water. Feel the coils. Mine never cooled down - stayed at room temp. No refridgerant left in the coils. It's a gas and can leak out. Expensive to recharge. Get a new one.

Jun 19, 2011 | Goldstar DH504EL Dehumidifier

1 Answer

Just purchased this product and we are having difficulty figuring out the best setting so that the unit will shut off and on. It seems to only run continious. The model no. is VK0025000CURNPF735A0794 ...

When a humidifier is first placed into service depending on the environment you placed it in, it can take up to a week to actually shut off.
Think about this...
Q? Why did you buy the unit in the first place?
Ans. Area you want to use it in is damp.

So the NEW humidifier has to really work hard to remove moisture from everything in the space.
Furiniture, structure to include cement floors and walls. This can take a very very long time initially. If there is a sump pump in the basement the humidifier needs to be placed quite a distance from the sump area. If the structure foundation and walls are allowing water seepage into the basement it may NEVER shut off.

If it does not shut off after several days. Move the unit to a small room upstairs that you can place it in and close the door just to test to see if the unit will cycle on and off. If it cycles on and off in a small room you may want to inspect your basement foundation and check for plumbing problems.

Thanks for choosing FixYa,

May 22, 2011 | Whirlpool 25-Pint Dehumidifier

1 Answer

The dehumidifier is running but no water is being eliminated from my damp basement

Florence, the air intake filter on the humidifier probably needs to be removed and cleaned. When they're dirty, the unit has to strain to take in the damp air. Turn the Master ON/OFF Switch to OFF and unplug the unit, before attempting to remove the filter. Once the filter has been cleaned and dried (if necessary), plug the dehumidifier back in, turn the Master ON/OFF Switch to ON and set the controls as you normally would. After about an hour or more, you should notice water collecting in the bucket.

Hope this helped you solve the problem.

Apr 27, 2011 | Fedders Dehumidifiers

1 Answer

The humidifier runs but there is never any water in the bucket. The basement is having a musky smell so I know the humidity is high. What can I do?

If this is a refrigerant based humidifier with a compressor in it, you may be low on refrigerant or have a refrigerant leak.

Apr 11, 2011 | Whirlpool AD50USS Dehumidifier

1 Answer

My glodstar DH305T7 dehumidifier wont stay on. Clicks on for a second then turns right off. Now it won't even turn on. There is over 70% humidity in my basement. Only 1 year old.


There are many reasons why a dehumidifier will not work or collect water.

Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier

Dehumidifier is running but no water is in bucket



Jun 17, 2010 | Goldstar DH304 Dehumidifier

1 Answer

Humidifier just not working!

There are many reasons for a dehumidifier2_bing.gif to not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier2_bing.gif.

Dehumidifier is running but no water is in bucket


May 04, 2010 | Goldstar DH304 Dehumidifier

Not finding what you are looking for?
Goldstar DH504EL Dehumidifier Logo

888 people viewed this question

Ask a Question

Usually answered in minutes!

Top Goldstar Dehumidifiers Experts

Gil Shultz

Level 3 Expert

3368 Answers

Michael Youngman
Michael Youngman

Level 2 Expert

235 Answers

Jerry Greenberg
Jerry Greenberg

Level 3 Expert

1689 Answers

Are you a Goldstar Dehumidifier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides