Question about Goldstar DH504EL Dehumidifier

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Goldstar dehumidifier won't stay on

Even when my basement is very damp the humidifier won't turn on. When I manually turn the On/Off knob to Off and then to On, it will go on and run smoothly for a minute or two, and then shut off. Is it a bad thermostat? How could I check it? The unit is only about 6 months old.

Any help would be appreciated.


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Re: Goldstar dehumidifier won't stay on

I dont know either, I have one like this that we picked up at a thrift store plus 2 other ones, one is rather old dont know the name on it and it pumps out water with the best of them. the other one came from a thrift store also and it pulls out the water also but not as fast at the other one. after reading this post i think i will trash the goldstar one. by the way, the other 2 we have had for several years and they run with out any problem. i am steadly keeping 45% humidity in the basement with them running so I keep them going wide open when i am at home. i turn them off when i leave for work. i am funny about things running when i am gone.

Posted on Sep 01, 2008

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Re: Goldstar dehumidifier won't stay on

I have this same model. Here's a suggestion. Run it until it shuts off then feel around the back of the unit. If it's hot then the problem is the fan motor inside that cools the condenser coils. I have replaced this fan once per year the last 2 years. The fan seems to die about 1 month after I pull it out of storage for the spring/summer/fall season. I replace it and it works until next spring.

Posted on Jun 27, 2008

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Re: Goldstar dehumidifier won't stay on

Check the relative humidity in the room or space where you are operating the dehumidifier. Damp feeling and actual humidity level are two separated items. Humidifiers will run for a few minutes until it is signaled that the humidity is already low enough and then shut down.

Posted on Jun 06, 2008

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Re: Goldstar dehumidifier won't stay on

I think solution 1 is the answer. I have a DH404EY5 that does exactly the same thing, it will run until the compressor overheats and the thermal cutout switch activates. I disassembled the case and felt the refrigerant lines: one got hot, the other got cold (as it should) but the fan never activated. I don't want to disassemble it any further unless I have some instructions, next step is to test the power to the fan motor to verify that it is getting power.

Posted on Aug 05, 2008

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