Question about Xerox Phaser 7760DN Laser Printer

1 Answer

Xerox phaser 7760 saying "black ATC sensor failure - code 009-380", i changed developer and xerox phaser 7760 saying "black ATC sensor failure - code 009-380", i changed developer and xerox phaser 776

I can not start service mode

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

  • Xerox Expert
  • 297 Answers

When you have a sensor failure, you need to replace the black ATC sensor and recalibrate it. Another reason for sensor failure is you are not getting toner moved down to mix with the developer...the toner tube/auger spring could be clogged up or not functioning.

Also if you changed the developer housing when you changed the developer, you need to change the value to the new sensor # that comes with the housing.

Posted on Mar 16, 2014

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 18 Answers

SOURCE: Xerox phaser 7760 streaking

to fined out what the problem could be you need to open a word doc and sent a blank page to the printer. from this it will show where the problem is in the printer
if u still get streaking it couls be a faulty toner and it may not be the cyan toner either. i would give the fuser unit in the printer a check. if there marks on tthis unit i can cause this problem as well

Posted on Nov 23, 2007

antiochpc
  • 1314 Answers

SOURCE: xerox phaser 6265 displays engine service 8300

From the service manual:

Code 83: Engine NVRAM is corrupted or receiving wrong data from a CRUM.

1 Cycle power to the printer. Does the error still appear? If so, go to step 2.

2 Remove and reinstall the Imaging Unit and Fuser Assembly. Does the error recur
after the power has been turned off and then on? If so, go to step 3.

3 Replace the imaging unit. Does the error still occur? If so, go to step 4.

4 Replace the fuser assembly. Does the error still occur? If so, to to step 5

5 Replace the EEPROM board. Does the error still occur? If so, replace the Engine Control Board.

Posted on Jun 23, 2009

  • 2072 Answers

SOURCE: Xerox Phaser 7760 Prints White Lines Diagonally Across Page

That is normally caused by a bad developer housing.

Posted on Jul 16, 2009

  • 108 Answers

SOURCE: Xerox phaser 7760dx

This could possible be the magenta drum cartridge. also try cleaning the ROS assembly window below the drum cartridge.

Posted on Jul 30, 2009

  • 94 Answers

SOURCE: Phaser 7760 dirty printing

Dear User,
This is a common problem of all laser printers, don't worry i will give you solutions for this. If you can able to remove the DRUM set from the printer and check that any power leak or not, IF yes clean it well and insert into printer again take a printout , afterthat also coming like dirty. So please change the drum and put a NEW DRUM. Your drum capacity is crosed beyond the limit.

I hope that my suggession will helpful to you, if yes please rate this ...

Posted on Feb 27, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Cyan ATC sensor failure. Error code 14. I replaced developer and did ATC sensor setup. Still having issue.


Yellow ATC Sensor Failure,Code12
Magenta ATC Sensor Failure,Code13
Cyan ATC Sensor Failure,Code14
The ATC Sensor detects an insufficient amount of developer.

Note
If this failure reoccurs three times successively, an Engine NVRAM value is set preventing further printer use until the Clear Tech Rep Fault (see pg.6-20) is performed.

Troubleshooting Procedure
Step Actions and Questions Yes No 1 Is the problem toner and/or developer empty. Replace the toner or developer. Go to step 2. 2 Is the ATC sensor clean and free of dust, toner or any other contaminates? Go to step3. Clean the ATC sensor. 3 1.Check the ATC sensor wiring harness Yellow=P/J129
Magenta=P/J130 Cyan=P/J131
2.Is the wiring harness or the sensor defective? Replace the ATC Sensor and/or wiring harness. Go to step 4. 4 1.Remove the Rear Cover and RearShield.
2.Measure the voltage at...Yellow=P405B3 Magenta=P405B8 Cyan=P405A10
on the engine control board.
3.Is the voltage between+1 and
+3VDC? Replace the engine control board. Go to step 5. 5 1.Measure the voltage at...Yellow=P405B14 Magenta=P405B11 Cyan=P405A11
on the engine control board.
2.Is the voltage+5VDC? Replace the engine control board. Go to step 6. 6
1.Measure the voltage at...Yellow=P405B2 Magenta=P405B9 Cyan=P405A9
on the engine control board.
2.Is the voltage 0VDC? Replace the engine control board.
Go to step7.
7
1.Remove the Imaging Unit Plate cover.
2.Inspect the wiring harness between the engine control board and the developer housing assembly.
3.Is the wiring harness defective? Replace the wiring harness.
Replace the ATC Sensor.
8
Run approximately 10 pages of the solid fill full-page prints for this color to ensure the error is cleared.


Mar 12, 2015 | Xerox Phaser 7750 Laser Printer

1 Answer

Fault 004-350


Here is a link for the Phaser 7760 service manual:

Xerox Phaser 7760 Service Manual


004-350 Marking Device Fail (Controller Video)

Mar 23, 2014 | Xerox Phaser 7760 Laser Printer

1 Answer

Black atc sensor failure


    The Black ATC sensor detects an insufficient amount of developer. Remove fuser and visualy check black developer housing. Does developer even on magnetic roll?
    If this failure reoccurs three times successively, you will need to clear Tech Rep Fault in service mode.

Nov 20, 2013 | Xerox Phaser 7750DN Laser Printer

1 Answer

Error 14 scanner


That sensor is located in the developer housing. You can either replace the sensor, or replace the developer housing, which comes with the sensor. Either way, you will need to go into diagnostics and set the value of the new ATC sensor after replacement. (You will need to replace the developer powder if you get a new developer housing)

Sep 19, 2013 | Xerox Phaser 7700 Laser Printer

2 Answers

004-354 cyan atc sensor failure


Hi mgordonO:
The problem is with the toner cartridge or the developer. One or both may be empty.

Apr 08, 2009 | Xerox Phaser™ 7760/DX Laser Printer

Not finding what you are looking for?
Xerox Phaser 7760DN Laser Printer Logo

586 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts

Xeroxrep

Level 1 Expert

33 Answers

Philip Hughes

Level 2 Expert

68 Answers

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...