Question about Stiebel Eltron DHC-E 10

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Unit cuts off after 3 mins of heating water

Unit stops working after 3 minutes. trip switch trips. what are the possible factors causing this problem? all what are some of the solutions?

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Sounds like the heating element in the unit is shorting out. If you are handy you may be able to replace the part but I would recommend having someone look at it who is familiar with this unit.

Posted on Feb 16, 2014

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Posted on Jan 02, 2017

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SOURCE: water heater not working after turning up heat

Did you turn the breaker completely off, then back on? When a breaker trips it is in a middle position, and nust be turned off to reset it, then it can be turned back on.

Posted on Mar 17, 2010

rockitman187
  • 2559 Answers

SOURCE: no hot water. we noted the reset button is

The thermostat that you are resetting needs to be replaced.

Posted on Oct 02, 2010

blackmar
  • 235 Answers

SOURCE: The unit is no longer heating the water. The red

This will be a thermostat or element problem. The red light tells us that you have power to the unit. If you are handy you can test the thermostat and the element with a continuity tester. A voltmeter may also be used. This will tell you where the fault lies.

Posted on Mar 06, 2011

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I have a power star ae115 electric tankless water heater. It has performed flawlessly for approximately 5 years. A couple weeks ago it stopped producing HOT water but is still heating to Luke warm. The "...


5 years is about the lifespan for tankless.
You might have shorted element. That would explain cooler water and tripping reset.
Test element: power is off, disconnect wires from element; ohms = voltage squared divided by watt rating of element
http://waterheatertimer.org/How-to-test-water-heater-element.html

Call service technician./ Call Bosch
http://waterheatertimer.org/pdf/Bosch-AE115-AE125_manual.pdf

Gene

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How to take off the thermal couple off a ge sg40t12txk


1) Copy following links:
http://waterheatertimer.org/How-to-replace-thermocouple.html
http://waterheatertimer.org/How-to-repair-Rheem-TRD.html

2) GE is made by Rheem, so air intake screen is located below the combustion burner, as is the TRD (thermal reset device).

3) Modern gas water heaters, the FVIR, or FV system will trip when air intake gets clogged with dust.
This will slow venting of hot combustion gasses, except burner is still burning same amount of fuel. Overheating occurs, and that trips FV system.
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Bosch AE-9.5 keeps tripping the reset


All resets and breakers trip with high heat.
Do you mean the tankless unit is tripping the 40 amp circuit breaker?
Or the thermal cut-out, located on unit, is tripping?

Is this a new installation?
Or was the tankless working before and stop working?

Copy following link to check wiring.
AE 9.5 requires 40 amp breaker and 6 gauge wire.
http://waterheatertimer.org/How-to-wire-Tankless-electric-water-heater.html

If the unit is tripping the thermal cut, -out, then product manual says to call Bosch or service technician.
Call Bosch 866-330-2729
http://waterheatertimer.org/pdf/Bosch-Powerstar-AE3.4-7.2-9.5.pdf
Thermal cut-out can trip if water flow is too low.
Try changing power selector screw from Hi to Lo so only 1 element is ON. See diagram page 6 of manual.
Adjust the 'outlet service valve:' The manual recommends that a ball valve be installed between hot outlet and faucet. Adjust the valve so more water flows to faucet.
Remove aerator, clean aerator, don't use low flow restrictions or low flow shower heads, replace leaky faucet cartridge on single-handle faucet.

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I have a powerstar ae115 water heater that is 3 years old. The thermal cutout onthe left side keeps tripping. after shutting off the shower the temp on the top of the unit is reaching 185*f. I have...


You've done the required first-step troubleshooting and maintenance.
If thermal cutout keeps tripping, and unit is actually reaching 185, then something is wrong with wiring, temperature sensor, gas valve, or PC board. Or combination of factors.
Call service technician, and open following link for some Bosch tankless resources including Bosch contact information:
http://waterheatertimer.org/Troubleshoot-Bosch-Tankless-water-heater.html

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Possible causes and solutions:
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  2. Not enough flow rate to activate unit, clean filter screen at unit, clean aerator at faucet.
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