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Machine wont pierce pods

Purchased pods from nepresso shop and my machine wont pierce them

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Why my nespresso c110 cofee machine will not pierce the top of the pod and thereFore no coffee.


Are you using genuine Nespresso capsules? Any other kind will cause the machine to malfunction.

Feb 13, 2015 | Nespresso Coffee Makers & Espresso...

1 Answer

What are coffee pods? Someone told me to use them in my coffee machine?


Some coffee machines have the option to either use ground coffee and filters or coffee pods. These are small, sealed containers that have the ground coffee inside. You insert the pods into the machine and click them into place. The machine pierces a hole and the water drips through. It's a much tidier way to make coffee especially if you don't drink a lot of it, so you don't want a whole jug full, rather just one cup at a time.

Feb 25, 2013 | Home

1 Answer

The pods are not being pierced and the coffee is coming out too weak. Help!


The capsules are not pierced when they are inserted. They are pierced on the back but not in the foil. The foil is pierced when the hot water is injected through the posterior holes and the pressure causes the foil to bulge, thus getting pierced by the grid in the front of the machine. If the capsules are not getting pierced it means that the water is not being injected with enough pressure. This could be due to hard water deposits. Try first to pump the machine by turning it on and then lifting the lever and keeping it raised for a few seconds. If that doesn't work, de-scaling the machine should correct the problem.

Aug 10, 2011 | Nespresso Essenza D100 Espresso Machine

2 Answers

My Nespresso Magimix Citiz does not pierce the capsules every time. I use only Nespresso capsules. I have tried to pass them through a second or third time when this happens but I have thrown too many...


-the short term solution-
1. take your affected capsule. set it on its un-punctured/un-perforated bottom (the thin foil surface) on a flat surface. the three puncture holes should be facing upward on the top of the capsule. by the way, if you shake the capsule you should hear the grounds sound dry as if the capsule was new.

2. find a thin small rubber band. size-wise, ideally, the rubber band will fit loosely around your thumb; with a very small gap between the rubber and your thumb.

3. put the rubber band around the collar of the capsule. the band should be put over the top of the capsule and pushed down until it stops flush against the flange (rim). if the band is correctly placed, the band will be just 1mm flat inside the rolled bare aluminum edge (rim).

4. insert the capsule in your citiz machine as usual. optional: you can orient one of the puncture holes at 12 o'clock position (top dead center) during the insertion process. this time, it will work. you will find the capsule will eject cleanly with the rubber band intact.

5. save the rubber band.


-which machines does this apply to?-
this is a common problem with nespresso machines introduced after 2010, specifically the citiz. i have not seen this problem on the pixie, yet. i would expect this issue on the lattissima plus.
i am assuming that the machine is otherwise functioning properly: meaning that the machine does not have an issue with the water pump, excessive scaling deposits restricting water flow, or some other major mechanical part.
-why is this happening?-
look at the capsule, the post-2010 machines bite new slightly rectangular indentations on the capsule around the top edge of the wall. this is new. nepresso changed the insertion mechanism in response to competitors bringing non-nespresso branded capsules to market: Douwe Egberts/Sara Lee "L'or expressO", Caffe Vergnana "ESPRESSO", etc.
this new insertion mechanism was supposed to thwart knockoff capsules, instead it is unintentionally thwarting your "real" nespresso capsule. the injector needles are not piercing correctly all the way. the injectors poorly lodge: deep enough to make puncture holes but not deep enough to allow water to flow freely into the espresso grounds compartment.
two things can happen:
1. the pressure release valve, inside the brewing chamber which prevents an explosion occurring if the coffee exhaust path becomes blocked, is activated and hot water overflows into your used capsule basket.
2. the hot water flows outside and around the capsule and into your cup as clear hot water.
-what do i do long term?-
contact nepresso. get your machine repaired or replaced. this is a factory manufacturing defect that has nothing to do with you, wear, use, or hard water. refuse to pay the $125 repair fee. demand that they fix the machine free of charge. they will send you a loaner in a plastic shipping crate to use while your is being fixed. you should not have to suffer without espresso or waste legitimately purchased capsules just because nespresso is in a legal fight capsule copycats. this is not your fault.

Mar 02, 2011 | Nespresso C100/T-US-AERO Espresso Machine

2 Answers

My Citiz is not puncturing the front (waffled) section of the capsule and is not brewing.


-the short term solution-
1. take your affected capsule. set it on its un-punctured/un-perforated bottom (the thin foil surface) on a flat surface. the three puncture holes should be facing upward on the top of the capsule. by the way, if you shake the capsule you should hear the grounds sound dry as if the capsule was new.

2. find a thin small rubber band. size-wise, ideally, the rubber band will fit loosely around your thumb; with a very small gap between the rubber and your thumb.

3. put the rubber band around the collar of the capsule. the band should be put over the top of the capsule and pushed down until it stops flush against the flange (rim). if the band is correctly placed, the band will be just 1mm flat inside the rolled bare aluminum edge (rim).

4. insert the capsule in your citiz machine as usual. optional: you can orient one of the puncture holes at 12 o'clock position (top dead center) during the insertion process. this time, it will work. you will find the capsule will eject cleanly with the rubber band intact.

5. save the rubber band.


-which machines does this apply to?-
this is a common problem with nespresso machines introduced after 2010, specifically the citiz. i have not seen this problem on the pixie, yet. i would expect this issue on the lattissima plus.
i am assuming that the machine is otherwise functioning properly: meaning that the machine does not have an issue with the water pump, excessive scaling deposits restricting water flow, or some other major mechanical part.
-why is this happening?-
look at the capsule, the post-2010 machines bite new slightly rectangular indentations on the capsule around the top edge of the wall. this is new. nepresso changed the insertion mechanism in response to competitors bringing non-nespresso branded capsules to market: Douwe Egberts/Sara Lee "L'or expressO", Caffe Vergnana "ESPRESSO", etc.
this new insertion mechanism was supposed to thwart knockoff capsules, instead it is unintentionally thwarting your "real" nespresso capsule. the injector needles are not piercing correctly all the way. the injectors poorly lodge: deep enough to make puncture holes but not deep enough to allow water to flow freely into the espresso grounds compartment.
two things can happen:
1. the pressure release valve, inside the brewing chamber which prevents an explosion occurring if the coffee exhaust path becomes blocked, is activated and hot water overflows into your used capsule basket.
2. the hot water flows outside and around the capsule and into your cup as clear hot water.
-what do i do long term?-
contact nepresso. get your machine repaired or replaced. this is a factory manufacturing defect that has nothing to do with you, wear, use, or hard water. refuse to pay the $125 repair fee. demand that they fix the machine free of charge. they will send you a loaner in a plastic shipping crate to use while your is being fixed. you should not have to suffer without espresso or waste legitimately purchased capsules just because nespresso is in a legal fight capsule copycats. this is not your fault.

Feb 21, 2011 | Nespresso Citiz C110

1 Answer

I do not have a manual. How do I use this thing?


fill the water tank, plug it in, turn it on
open by handle in front, put in a pod, be careful NOT to touch the top there is a NEEDLE to pierce the pod, close it, put your cup under the spout, select cup size and wait. Just takes a minute.
You can also purchase a "my cup" which is a empty gray pod section that replaces the one with the needle and you can then use your own grounds making it cheaper to use.

Jan 11, 2011 | Keurig B60 Coffee Maker

2 Answers

Parts for Nespresso


where do I get a new basket for the nepresso machine?

Nov 07, 2009 | Nespresso Coffee Makers & Espresso...

1 Answer

Coffee Doesn't Brew


You may have gotten a unit that is minus the piercing apparatus. The little plastic piece with the piercer may come off with the used pod. This never happened to us but my daughter-in-law did, and apparently threw the piercer out with a used pod. They were able to order the part which seems to be easily removable - actually they ordered two while they were at it. Their coffee maker is working just fine.

Mar 18, 2008 | Braun Tassimo Espresso Machine/Coffee...

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