Question about Office Equipment & Supplies
Kodak esp 5250 shows error code 3825. Will not print. Message says print head jam and paper jam. Checked front and rear for paper but none found
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Posted on Jan 02, 2017
SOURCE: kodak esp 7 has a
If you have tried the Kodak standard instructions for clearing the paper jam problem and it did not help try the procedure below.
1. Open the printing area of the printer (containing the ink cartridges).
2. The Ink cartridge holder should be to right side of track.
3. Look on left side, below the track for the cartridge that is used to
clean the print heads.It can be identified by a square black pad
approx. 1" sqaure that appears to be made of "felt".
If it is visible this is most likely your problem.
4. To correct problem locate the flat latching lever approx. 3/4" wide that
sticks up about 1/2" above the cartridge. It is locacted just behind
the "felt" square. Gently push lever toward rear which should free the
cleaning cartridge and allow the entir cartridge to move slightly
5. Close the top of the printer and cycle the printer off and back on.
If this is the problem, the "paper jam" error will now be gone.
This is such a simple fix I do not know why kodak does not inform
customers of this problem and how to fix it.
Posted on Mar 05, 2010
you may try to clean the printhead and recalibrate the printer. if this will not correct the problem, you need to replace the printhead. I suggest contacting Kodak technical support to have a replacement printhead.
Posted on Apr 17, 2010
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