Question about Amazon Kindle Fire HDX 7

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My kindle fire HD model X43Z60 will not load up or aknowledge the battery charger. Doesn't make it past the kindlefire logo.

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Have you tried using a different power cord. We have gone through 2. Grandkids.....!

Posted on Mar 12, 2014

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Screen frozen. Push reset screen goes blank and will not turn on. Put in charger and back to the frozen screen.


Try again. Make sure Kindle is charged. Hold down the on button until you see the fire logo. This usually works.

May 31, 2015 | Amazon Kindle Fire HD

1 Answer

My kindlefire fire is not staying on it will show the kindlefire logo but turn right back off I have a brand new charger and wire but still no luck


Did you turn the Kindle Fire on immediately after inserting the charger?
The battery may be so low that it will not operate until after it has charged for more than 24 hours.
If that is the case, it is also possible that the battery life has been permanently compromised and won't last long even if you finally get it to work.

It is also possible that the charging port on the bottom edge of the Kindle Fire has been damaged...possibly from forcibly inserting a charging cable upside down. If the port is damaged, the cable would not make contact properly and would not charge.

Mar 15, 2015 | Amazon Kindle Fire HD

2 Answers

My kindle will not charge?


The Kindle Fire HD, if completely discharged, may take several hours to begin to accept a charge again. Simply leave it plugged in long enough and the on-board system will sort it out.

Feb 01, 2015 | Amazon Kindle Fire HD

1 Answer

Will not load


press and hold the on button until it resets

Jan 30, 2015 | Amazon Kindle Fire HD 8.9"

1 Answer

How do I change back to english


Hello, is anyone there? How do I change the country setting on my kindlefire hdx?

Oct 02, 2014 | Amazon Kindle Fire HD

2 Answers

Kindle will not turn on


The Kindle Fire will not turn on, correct? Let's try a hard reset.
Step 1: Unplug the device from the charger
Step 2: Press and hold the power button for 30 seconds
Step 3: Release the power button, then press and release the power button normally, the Kindle should wake up
Step 4: If the Kindle does not wake up, find an alternate charger or go down to Radio Shack or Staples and get a new charger
Step 5: Plug in the new Charger to the Kindle for 12 hours when done leave the Kindle plugged into the charger
Step 6: While the Kindle is plugged into the charger, press and hold the power button for 30 seconds. Let the Kindle charge for another hour.
Step 7: Pickup the Kindle, press and release the power button normally, the Kindle should now wake up.
Step 8: If the Kindle does not respond, contact Amazon for a replacememnt

Apr 21, 2013 | Amazon Kindle Fire HD

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