Question about SanDisk Sansa e250 MP3 Player

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HELPP! i bought this sansa media player a couple months ago and it was working fine. now when i try to upload music on it, it says error for most songs i use windows media player and i deleted all my files on the sansa player. i don't knwo whats wrong please help

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  • Shanita P Nov 14, 2007

    i tried to upload songz on my mp3 and a blue screen appeared and it just kept scrolling down!

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 26, 2008

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I've had this happen a couple of times in the last 6 months. You can get it to play again by chosing the format option from the settings menu. Of course, then you've lost everything you had loaded on to it. Download your music/audio books again and they will play.

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Hi,
1. Make sure you Windows Media Player 11 (Goto Help --> About WMP --> v??) 2. If you do not have it, install it from this location: http://www.microsoft.com/mediaplayer  3. Change the Mode on Device: Go into Menu --> Settings --> USB Mode:Auto Detect/MTP/MSC  4. Select MSC and it should work. If it does not try Powercycling your device (turn it off and then turn it on). 5. Try other modes as well.

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My Sansa e250 wont let me put songs on it.


The songs are in the wrong format - you will have to load songs in mp3 format or WMA's THAT HAVE TRANSFER RIGHTS

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have you tried reloading the files? sometimes this works for me.

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The media device has either stopped responding or has been disconnected


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Pretty late response, but meh.  

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Not enough space?


What i would recommend you to do is to format the player using the player itself and if that doesnt solve the problem i would recommend you to use windows media player to format your device...to format your player using windows media player go under the sync tab..assuming that you are running windows media player 11..your device should be listed there on the right side...just right click on it and hit format and that should solve the problem..DO NOT USE MY COMPUTER TO FORMAT THE PLAYER BECAUSE IT WILL DELETE EVERYTHING ON THE PLAYER INCLUDING THE FIRMWARE...let me know if that doesnt solve the problem...

Dec 31, 2007 | SanDisk Sansa e250 MP3 Player

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Songs are not being show (not getting detected) in the music list


k i had the same problem twice,

the first time i couldnt fix it because i ended up getting a device read error when i tried to acces it in my computer, but i think whatever caused that was different than the second time.

this time my device retained all the songs origionally on it but wouldnt reckognize any new songs. In addition to that, when i deleted all the songs off the player and only put a couple back on the player didnt register those either. so it would seem to me that it is a problem with the device's database refreshing algorithim...although thats just a guess.

neways...to fix it i copied all the data & folders off the sansa (including the .txt and .sdk files) and stored them on my desktop. After that I tried the e200 firmware upgrader available at sandisk.com

After messing around for 2 hours trying to figure out what was going on i deleted all my music, videos, recordings and pictures off the device and proceeded to format it in msc mode.

after the format was complete, i re-copied the data i had backedup on my desktop and pasted it back onto the sansa.

it seems to have worked...but then again i still don't know what caused the problem so it may not work for you. (i think it may have been something to do with one of my music files since both instances happened after i uploaded the same 5 songs onto the player)

also, i had numerous virtual folders & files that had conflicting sizes and would not open when i clicked on them (windows says they had +4GB sizes but properties says 0B also when clicked i get a file not found error).

hope this helps.

Nov 22, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Uploading problems


I got my solution here:

http://www.mobileplanet.com/ft.aspx?k=72496

Nov 03, 2007 | SanDisk Sansa m240 MP3 Player

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